Call Centre Manager jobs in Docklands, VIC

Location: Docklands, VIC Employment Type: Full-time Lead, Inspire, and Transform Member Experience Are you a dynamic leader with a passion for delivering exceptional customer service? We’re looking for a Contact Centre Manager to lead high-performing teams and shape the future of our contact centre operations. This is a fast-paced, continuously evolving role where you’ll drive strategic...

A global financial services firm based in Docklands, VIC, seeks a Contact Centre Manager to lead high-performing teams in a dynamic environment. You will drive service excellence while overseeing multi-channel customer operations. The ideal candidate brings at least 5 years of operational management experience and strong stakeholder engagement skills. This position offers career development and...

Contact Centre Service Consultant Contact Centre Service Consultant Req ID: Department: AR Customer Engagement Hub Division: Australia Retail Location: Docklands About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role An EDB Specialised Consultant...

About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role An EDB Specialised Consultant of Deposits and Payments plays a key role in providing expert support and delivering superior customer service as part of the Specialised Team within the Contact...

- Make your move. Make your mark - Create. Influence. Transform. - Make a difference, make it meaningful Insignia Financial is at an exciting stage in our AI journey. We've developed strong foundations and are now scaling up a purpose-built AI Centre of Excellence - deliberately, with intent, from the ground up. This isn’t AI for the sake of AI. We've taken a governance-first approach and locked...

At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians. Our portfolio includes well-known names like Priceline, as well as our MediAesthetics brands - Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we’re proud to have SISU Health and InstantScripts—and most recently, we’ve launched our...

Who We Are In Melbourne, water is essential to our way of life. As caretakers for Melbourne’s water cycle, we care for water, life and land throughout Melbourne: both its people and its biodiversity. Each time you drink from the tap, flush a toilet, run through a backyard sprinkler, or kayak down the Yarra, we’re there. Primed and ready, quietly delivering some of the world’s cleanest water...

Description Summary Service Stream are on the hunt for an experienced Applications Manager to join our GBIS team! About the Role We Are Hiring: Applications Manager - Corporate Systems.The WHY: We don't manage applications; we engineer organizational efficiency.We believe that the true value of corporate systems - our ERP, HRIS, and core financial tools - is measured by how seamlessly and...

A leading early childhood education provider in Docklands, Victoria, is seeking a new manager to spearhead adult learning programs. The successful candidate will take charge of training, coaching, and mentoring initiatives specifically designed for the early childhood education workforce. We expect strong leadership skills and digital proficiency to elevate program goals while ensuring quality...

We are looking for a Store Manager, who is a retail professional, to deliver an incredible customer experience & drive outstanding financial results! About our Customer We put our customer at the centre of everything we do! The City Chic woman is fun, fashionable and fearless. With a hectic lifestyle and a passion for fashion, she is not defined by the way she looks, but by the way she feels,...

Are you passionate about delivering exceptional service and solving complex problems? Do you thrive in a fast-paced environment where your initiative and attention to detail make a real impact? If so, we want you on our team! We’re looking for Customer Service Officers (Hub Specialists) to join our superannuation contact centre team. In this role, you’ll be the go-to expert for resolving complex...

Your career in healthcare made personal At Medibank we’ve recently unified our health services under one brand – Amplar Health. With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health. The...

Specialist Technician - East Apply now Job no: 508587 Work type: Casual, Permanent Full Time, Permanent Part Time Location: VIC - Metro Categories: Education & Warranty About Us JB Hi-Fi Business is one of the fastest growing divisions of the JB Hi-Fi Group. We are the market leader in strategic technology procurement with an expansive portfolio including End User Compute, Mobile Devices, IT...

The Opportunity Due to continued business growth we’re excited to offer this permanent position for an experienced Workforce Planner to join our team. This role plays a critical part in analysing, forecasting, planning workforce supply and demand and assessing gaps to support the Rostering and Service Delivery teams in ensuring that we have the right people - with the right skills in the right...

A leading financial services company in Docklands is seeking a Contact Centre Manager to lead high-performing teams and shape exceptional member experiences. You will drive operational goals across multi-channel contact operations and champion a culture of engagement and innovation. The ideal candidate has 5+ years in operational management, strong stakeholder engagement skills, and proficiency...

At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians. Our portfolio includes well-known names like Priceline, as well as our MediAesthetics brands - Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we’re proud to have SISU Health and InstantScripts—and most recently, we’ve launched our...

- Permanent Full Time Opportunity - Agnostic Location - Brand new team in Wrap The opportunity to join our team Excellent opportunity to play a key role in supporting Insignia Financials Wrap Operational teams with change agenda, for legislative, strategic projects and operational change. This role supports the Wrap business, ensuring ClientFirst Support & ClientFirst Operations are ready to...

Please note that our offices will be closed from 20th December 2024 to 3rd January 2025, and the Talent Acquisition team will respond to applications from the 6th January 2025 onwards. Thank you for your patience and see you in the New Year. The opportunity to join our team We’re on a mission to build a single view of our customer, enabling smarter marketing and targeted communications. As the...

At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians. Our portfolio includes well-known names like Priceline and Priceline Pharmacy, as well as our medi-aesthetics brands, Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we’re proud to have SISU Health and InstantScripts—and most...

- Manager-level role within Operations & Partnerships, Master Trust - High-impact role influencing a key outsourced partnership and enterprise risk outcomes - 12-month max-term, full-time opportunity, based in Sydney Make your mark on one of Australia’s largest superannuation transformation journeys. At Insignia Financial, we’re reshaping how operations, risk and partnerships work together to...