contact centre operator jobs in Docklands, VIC

A global financial services firm based in Docklands, VIC, seeks a Contact Centre Manager to lead high-performing teams in a dynamic environment. You will drive service excellence while overseeing multi-channel customer operations. The ideal candidate brings at least 5 years of operational management experience and strong stakeholder engagement skills. This position offers career development and...

Location: Docklands, VIC Employment Type: Full-time Lead, Inspire, and Transform Member Experience Are you a dynamic leader with a passion for delivering exceptional customer service? We’re looking for a Contact Centre Manager to lead high-performing teams and shape the future of our contact centre operations. This is a fast-paced, continuously evolving role where you’ll drive strategic...

Contact Centre Service Consultant Contact Centre Service Consultant Req ID: Department: AR Customer Engagement Hub Division: Australia Retail Location: Docklands About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role An EDB Specialised Consultant...

About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role An EDB Specialised Consultant of Deposits and Payments plays a key role in providing expert support and delivering superior customer service as part of the Specialised Team within the Contact...

- Manager-level role within Operations & Partnerships, Master Trust - High-impact role influencing a key outsourced partnership and enterprise risk outcomes - 12-month max-term, full-time opportunity, based in Sydney Make your mark on one of Australia’s largest superannuation transformation journeys. At Insignia Financial, we’re reshaping how operations, risk and partnerships work together to...

From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work. Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being...

About the ClientOur client is a leading retailer with a strong national presence and a reputation for delivering quality products and exceptional customer experiences. Operating in a fast‑paced environment, they offer a dynamic workplace were collaboration and innovation drive success. About the RoleAs Supply Planner, you’ll ensure stores have the right stock at the right time, maximising sales...

At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians. Our portfolio includes well-known names like Priceline, as well as our MediAesthetics brands - Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we’re proud to have SISU Health and InstantScripts—and most recently, we’ve launched our...

You’re only human. It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. Enterprise Digital We are building an expert team to deliver best in class...

You’re only human.    It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.    We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.   The Opportunity Medibank is on a mission to create better health for...

Job Description Solution Architect – Customer Technology (12-Month Day Rate Contract) About the Role This is an exciting opportunity to lead and govern a portfolio of architecture and design initiatives within the Customer business unit. You will be responsible for architecting solutions across Marketing or Contact Centre technologies, ensuring they are cloud-native, scalable, resilient, and...

About the role The Senior Change Analyst will support the Portfolio Change Manager in delivering activities to fulfil the change strategy and plans, which may include impact analysis, communications, training, coaching, resistance management, stakeholder analysis, business readiness and adoption. Location: Melbourne CBD based Role type: 12 months Fixed term contract In this role you will be...

The Opportunity Due to continued business growth we’re excited to offer this permanent position for an experienced Workforce Planner to join our team. This role plays a critical part in analysing, forecasting, planning workforce supply and demand and assessing gaps to support the Rostering and Service Delivery teams in ensuring that we have the right people - with the right skills in the right...

Are you passionate about delivering exceptional service and solving complex problems? Do you thrive in a fast-paced environment where your initiative and attention to detail make a real impact? If so, we want you on our team! We’re looking for Customer Service Officers (Hub Specialists) to join our superannuation contact centre team. In this role, you’ll be the go-to expert for resolving complex...

A leading financial services company in Docklands is seeking a Contact Centre Manager to lead high-performing teams and shape exceptional member experiences. You will drive operational goals across multi-channel contact operations and champion a culture of engagement and innovation. The ideal candidate has 5+ years in operational management, strong stakeholder engagement skills, and proficiency...

At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians. Our portfolio includes well-known names like Priceline, as well as our MediAesthetics brands - Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we’re proud to have SISU Health and InstantScripts—and most recently, we’ve launched our...

You’re only human.  It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.  We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. The Opportunity Join Medibank in a key role within our Health, Safety &...

MUFG Pension & Market Services is a global business connecting millions of people with their assets – safely, securely, and responsibly. We have over 6500 employees across 4 continents and continue to grow every day. MUFG Retirement Solutions is the largest business under MUFG Pension and Market Services and we are the leading administrator for super funds in Australia. Many of our clients are...

At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians. Our portfolio includes well-known names like Priceline, as well as our MediAesthetics brands - Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we’re proud to have SISU Health and InstantScripts—and most recently, we’ve launched our...

MUFG Pension & Market Services is a global business connecting millions of people with their assets – safely, securely, and responsibly. We have over 6500 employees across 4 continents and continue to grow every day. MUFG Retirement Solutions is the largest business under MUFG Pension and Market Services and we are the leading administrator for super funds in Australia. Many of our clients are...