Contact Centre Trainer jobs

Apply now Job no: WWREQ0031696 Employment type: Full Time Location: Canberra, Sydney, Darwin, Brisbane, Melbourne, Perth Categories: Consulting About The Role Kinetic IT are looking for an experienced Contact Centre Platform Specialist us on a contract basis till the end of June 2026. This role will support a key project focused on uplifting and modernising our customer contact...

A leading healthcare provider in Australia is seeking Customer Service Representatives for their Contact Centre. Successful candidates will be responsible for delivering exceptional service and handling inbound inquiries. Full-time and part-time roles are available with a competitive hourly rate of $35.30 plus benefits, including salary packaging options. Candidates must have experience in...

A leading telecommunications company is seeking a Contact Centre Business Delivery Lead to enhance customer experience. In this role, you will drive performance and operational excellence within contact centres by aligning training with business priorities. You will be responsible for delivering impactful training and equipping frontline teams to achieve outstanding service standards. The ideal...

A leading Western Australian service organisation is seeking a Senior Manager Workforce Optimisation to enhance the performance of their contact centre and member service centres. In this strategic role, you will lead the Workforce Optimisation team, drive effective workforce management, and improve service delivery by managing relationships with suppliers and stakeholders. The ideal candidate...

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential...

Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion into crafting meals that are not only nutritious but also...

A Federal Government Department is seeking multiple APS4 Contact Service Officers for a contract position in Perth CBD. Successful candidates will provide essential customer service, assess inquiries, and work collaboratively to meet KPIs. Applicants must have Australian citizenship and demonstrate experience in a fast-paced contact centre environment, embodying the APS values and principles....

A leading recruitment agency is seeking a Contact Centre Team Leader to guide and develop a team of consultants. This hands-on leadership role emphasizes performance management and creating a supportive culture. The successful candidate will lead teams to achieve sales targets, manage KPIs, and drive process improvements. Ideal candidates will have experience in a contact centre environment and a...

Job Category: Banking and Financial Services Through the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong foundations of our history and shared values as we bring together the best of both banks. Are you passionate about helping people and...

Contact Centre Operators Location: Ballarat Full-time | Monday to Friday | 9:00am – 5:00pm | 100% on site Start Date: ASAP | Short-term contract (approx. 1 month) $38.01 per hour + Super Hudson is recruiting multiple Contact Centre Operators to support a high‑volume customer service environment experiencing increased demand following the implementation of a new system. This short‑term...

Through the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong foundations of our history and shared values as we bring together the best of both banks. Are you passionate about helping people and looking for a career in banking? Join our dynamic...

Personnel Area: Customer Services Branch: Library and CustomerDelivery Salary Range: (Band 3)AUD$82,008.00 to $87,344.00 per annum plus superannuation (Remuneration stated is for the full-time positions) Work type: Multiple Temporary 2-year full-time opportunities Our Business Brisbane City Council is one of the largest local governments in the Asia-Pacific region and one of the biggest...

A local government organization in Geelong is looking for a Team Leader to oversee contact centre operations and support team members in delivering exceptional customer service. The successful candidate will possess strong leadership abilities and communication skills, and will work collaboratively to improve workflows and enhance the customer experience. This full-time, permanent position offers...

A public housing organization is looking for a Customer Service Officer for its Contact Centre in Adelaide. This short-term contract role involves providing client services, handling inbound and outbound communications, and accurately recording client information. Applicants must demonstrate alignment with the organization's service values. The position offers a salary range of $58,709 – $63,154....

A leading member organisation in WA is looking for a strategic and people-centred Senior Manager Workforce Optimisation to lead operational excellence in their contact centre. The role involves driving workforce management, performance analytics, and stakeholder relationships to enhance service delivery. Ideal candidates will possess extensive experience in workforce management and strong...

A leading technology company is seeking an Account Executive specializing in the public sector to drive the adoption of its Service Cloud Voice solutions. The ideal candidate will have proven sales success in SaaS and a deep understanding of contact centre operations, with a focus on government processes. The role involves managing complex sales cycles and building relationships with key...

Create our future together at the City of Greater Geelong At City of Greater Geelong, we are committed to working together for a thriving community. We do this by delivering over 130 services to our rapidly growing population and working hard to protect and improve what it is that makes Greater Geelong on Wadawurrung country such a great place to live, work and study. We’re going through an...

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. Join our onsite team as a Technical Support Consultant and help shape the future of customer experience at Optus. In this role, you’ll provide exceptional technical support and connectivity solutions to keep our customers...

- Competitive hourly rate + Super + 17.5% leave loading - Work from home 4 days per week after probation period - Salary Packaging of up to $18,500 The Opportunity We have multiple vacancies commencing Monday 9th February 2026 for suitably experienced Customer Service Representatives to join our Contact Centre team in Osborne Park, WA. As one of the first points of contact, you will be...

1 day ago Be among the first 25 applicants This range is provided by SMAART Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$145,000.00/yr - A$145,000.00/yr Lead. Drive. Win. We’re on the lookout for a Contact Centre Manager who knows how to get results - someone ready to take ownership of a high-performing...