Customer Experience Lead - Chat & Bot Excellence
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PEOPLE2PEOPLE
Strathfield
A leading electronics company is seeking a Customer Experience Specialist to enhance customer interactions through chat and call channels. The role involves analyzing support transcripts, coaching staff, and refining chatbot content. Candidates need a minimum of 5 years in customer service, with preferred experience in chatbot functions. The position offers generous discounts, wellbeing... |
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3 hours ago
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