guest experience jobs in Australia

A leading pub company in Queensland seeks a General Manager to shape guest experiences and drive business success. This role involves recruiting and coaching a team, enhancing sales, and ensuring outstanding service standards. Ideal candidates will have a background in hospitality and strong leadership skills. The position offers full-time employment within a supportive environment, including...

A leading hotel in Perth is seeking a General Manager to drive operational excellence and guest satisfaction. Responsible for overseeing daily operations and financial performance while leading a motivated team. The ideal candidate should have over 5 years of senior hotel management experience, strong financial acumen, and excellent communication skills. This role offers career development...

A global hospitality leader in Perth seeks a General Manager for the Parmelia Hilton Perth. The role requires overseeing hotel operations, mentoring a diverse team, and driving exceptional guest experiences. Candidates should have senior leadership experience in luxury properties, strong commercial acumen, and a deep understanding of hospitality standards. This position offers competitive...

A leading hospitality company located in Kingscliff is seeking a General Manager to oversee and manage all daily operations of the property. The role requires you to lead and mentor your team, drive financial growth, and maintain exceptional service standards. Ideal candidates will have prior experience as a General Manager, a strong focus on stakeholder management, and the ability to engage and...

A leading alpine resort in New South Wales seeks a Director of Base Experience to reshape the guest journey. This role demands senior leadership across Skitube, transport, and maintenance teams, ensuring safety and operational excellence. Candidates should have proven experience in the tourism or transport sectors, managing large teams under complex conditions. Expect a competitive senior...

A leading vacation ownership company in Queensland seeks a Guest Experience Host to enhance guest experiences through exceptional service at the front desk. Responsibilities include scheduling appointments, meeting performance targets, and assisting guests with local information. Candidates should possess excellent communication skills, customer service expertise, and have a positive attitude....

Casual Guest Experience Officer (Reservations) Taronga Western Plains Zoo - Position located at Dubbo’s Iconic – Western Plains Zoo! - Casual position - TCSA Wages Employee Award, GEO $ per hour Mon to Fri(plusweekend and public holiday penalties where applicable) Taronga Western Plains Zoo are seeking bubbly and vibrant casual Guest Experience Officers to join our Accommodation team. This...

A leading fast-food restaurant in Horsham is seeking passionate team members to create exceptional guest experiences. Whether you're new to the hospitality industry or an experienced professional, we offer flexible roles and on-the-job training. You will collaborate with teammates, uphold safety standards, and contribute to a vibrant work environment. Join our inclusive team that celebrates...

A leading experiential tourism company based in Airlie Beach is seeking experienced Deckhands. Join our team to create memorable guest experiences through exceptional service and vessel operations. The ideal candidates should have a minimum of 1 year in Marine Operations, strong deck skills, and be motivated team players. This role offers an attractive salary, generous travel discounts, and a...

Guest Experience Officer - Middle Rock Holiday Park Posted Monday 26 January 2026 at 2:00 pm We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard...

A leading experiential tourism company in Australia seeks a motivated Coxswain to join their team. The successful candidate will ensure the safety and comfort of guests while managing vessel operations, conducting daily cleaning, and providing high-quality service. Qualifications include Coxswain Grade 1 NC, first aid certifications, and a positive attitude towards teamwork and safety. Generous...

A leading hospitality firm in Mackay is seeking an Assistant Manager for the Austral Hotel. This hands-on position involves supporting the Publican with daily operations and leading a team to ensure a high-quality guest experience. Ideal candidates will have bar or hospitality experience, with strong communication and teamwork skills. Benefits include exclusive discounts within the network and...

A leading performance apparel company located in Australia is seeking a Store Manager to oversee retail operations and foster a positive store culture. In this role, you will be responsible for leading a diverse team, ensuring exceptional guest experiences, and managing the store's overall performance and budget. The ideal candidate will have prior management experience and a commitment to...

A leading hospitality organization in Creswick, Victoria is seeking a Front Office Receptionist & Reservations Agent. The ideal candidate will provide exceptional service, manage reservations, and collaborate with various teams. The role requires flexibility and experience in a 4–5 star environment. Benefits include a permanent full-time position and generous discounts across products. Applicants...

A tourism company in Australia is seeking a Visitors Centre Officer to create memorable guest experiences at Wilpena Resort. The role includes welcoming guests, assisting with check-ins, and sharing local knowledge while providing support to campground operations. Ideal candidates should be friendly, reliable, and eager to learn, with training provided. The position offers a casual hourly rate...

Overview A healthy fast food company located in Queensland is seeking a mixer to create beautiful salads from scratch and ensure an engaging guest experience. Responsibilities - Maintain food safety standards - Operate the POS register - Greet guests while providing a positive work environment Qualifications - Enthusiastic team player - Customer service experience - Ready to grow in a...

A hospitality venue in Melton is seeking a Hotel Supervisor to ensure outstanding guest experiences and oversee hotel operations. The successful candidate will manage staff, ensure compliance with operational standards, and develop marketing strategies to enhance profitability. A strong background in hotel reception and excellent communication skills are essential. This position offers a...

A leading travel and vacation company in Merrijig is looking for a Front Office Duty Manager to oversee reception operations and ensure high customer service standards. This role involves managing a team, resolving guest issues, and maintaining efficient operations at the reception desk. Candidates should have proven Front Office experience, outstanding communication skills, and a positive...

A renowned wildlife conservation organization based in Dubbo is seeking a Casual Guest Experience Coordinator. This exciting role involves overseeing guest services operations, ensuring exceptional customer experiences, and leading a vibrant team. Candidates should demonstrate strong customer service skills and leadership qualities. The position requires availability for a rotating 5-day roster,...

A leading holiday park company is seeking a passionate Guest Experience Officer to join the team at Middle Rock Holiday Park in Anna Bay, New South Wales. The role involves welcoming guests, providing information about the park, coordinating activities, and ensuring high customer satisfaction. Ideal candidates will have a background in hospitality or tourism, along with strong interpersonal...