guest experience manager jobs in Canberra, ACT

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Store Manager: Lead People, Guest Experience & Growth

Lululemon
Canberra 2600

A leading performance apparel company in Australia is seeking a Store Manager to oversee all aspects of retail store performance. Responsible for fostering an inclusive environment, managing operations, and driving guest experience, the ideal candidate will ensure the store culture aligns with company values. Candidates should have experience in people management and retail operations. This role...

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12 hours ago

Relief Duty Manager NSW/ACT - Hotel Ops & Guest Experience

TFE Hotels Group
Canberra 2600

An international hotel group is looking for an experienced Relief Duty Manager based in Canberra. This role requires a customer-focused leader who can adapt to various hotels and brands, ensuring smooth operations and exceptional guest experiences. You will manage daily tasks while providing support to your team, making travel and accommodations stress-free. Candidates should have a strong...

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13 hours ago

Remote Activities Manager: Lead Tours & Guest Experience

G'day Group
Canberra

A leading regional travel company in Australia is seeking an Activities Manager to oversee guest activities and tour operations at Undara Experience. This hands-on leadership role involves managing a team, maintaining high service standards, and ensuring successful tour delivery. Ideal candidates will have strong organizational and leadership skills, relevant qualifications, and a commitment to...

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12 hours ago
Remote

Remote Lodge Manager: Lead Guest Experience & Operations

Journey Beyond
Canberra

A leading tourism group in Australia is looking for a Lodge Manager to oversee operations at their unique lodges. This remote role requires strong leadership and communication skills, along with a background in hospitality management. Responsibilities include training staff, managing guest experiences, and driving financial performance. All meals and accommodation are provided, making it a unique...

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12 hours ago

Coastal Pub Ops Manager - Lead & Elevate Guest Experience

MLKA Hospitality Recruitment
Canberra

A regional hotel in Western Australia is seeking an experienced Operations Manager to oversee daily operations and lead a passionate team. You'll enjoy a competitive salary of $90,000 plus super and live in a beautiful coastal area with accommodation and meals provided. The ideal candidate will have over 5 years of hospitality management experience, particularly in pubs or taverns, and will...

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14 minutes ago

Housekeeping Supervisor: Lead Training & Guest Experience

AccorHotel
Canberra 2600

A leading hotel chain in Canberra seeks a dedicated individual for a part-time senior housekeeping position. The role involves motivating and training the housekeeping team, managing operations, and exceeding guest expectations. Ideal candidates will have experience in a similar role and demonstrate strong attention to detail. This position requires flexibility, with shifts including weekends and...

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5 hours ago

Guest Experience Agent (Front Desk)

IHG Hotels & Resorts
Canberra 2600

A leading hotel chain in Canberra is seeking a Guest Service Agent to help create exceptional experiences for guests. This role involves check-in and check-out duties, managing guest inquiries, and providing local insights. Ideal candidates will possess strong communication and problem-solving skills, be literate and tech-savvy, and be flexible with shift work, including weekends. The position...

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13 hours ago

Night Auditor - Guest Experience & Night Operations (Thu-Sun)

Hyatt Hotel Canberra
Canberra 2600

A prominent hotel in the Australian capital is seeking a Night Auditor to manage guest experiences during the night shift. This role requires excellent guest service, problem-solving skills, and the ability to balance cash transactions. You will work four days a week, primarily Thursday through Sunday. Candidates with previous experience in a similar role are highly regarded. Joining our team...

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13 hours ago

Guest Experience Specialist: Front Desk & Reservations

Crestview Lifestyle Park Pty
Canberra 2600

A hospitality service provider in Canberra is seeking a Casual Front Office Reservation Receptionist to join their team. The role involves welcoming guests, managing bookings, and ensuring an exceptional experience through outstanding customer service. Ideal candidates should possess excellent communication skills and be available to work weekends and public holidays. Initial training will be...

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13 hours ago

F&B All Rounder — Create Guest Experiences, ALL Discounts

Accor Apartments & Realty
Canberra

A prominent hospitality company located in North Canberra is seeking a Food & Beverage All Rounder to enhance guest experiences. You will warmly welcome guests, provide excellent service, and suggest food and beverages to create memorable moments. Ideal candidates have a background in customer service and a valid RSA. This role offers opportunities for professional growth and includes benefits...

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13 hours ago

Guest Experience Specialist — Flexible Retail Shifts

Reddy Express
Canberra 2600

A retail service provider is seeking a Customer Service Representative for their Fyshwick location. The role focuses on delivering outstanding customer experiences while ensuring the store remains clean and well-stocked. Candidates should be able to handle multiple tasks efficiently, work flexible hours, and possess strong customer service skills. Applicants should confirm their Australian...

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13 hours ago

Hotel Operations Lead — Guest Experience & Growth

IHG Hotels & Resorts
Canberra 2600

A leading hotel brand in Canberra seeks an experienced Operations Manager to enhance guest experiences and manage hotel operations. You will lead teams in Front Office and Food & Beverage, ensuring high guest satisfaction and effective service recovery. Ideal candidates should have department management experience in hotels, excellent communication, and project management skills. This full-time...

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13 hours ago

Remote Activities Manager: Lead Tours & Guest Experience

G'day Group
Canberra

A leading regional travel company in Australia is seeking an Activities Manager to oversee guest activities and tour operations at Undara Experience. This hands-on leadership role involves managing a team, maintaining high service standards, and ensuring successful tour delivery. Ideal candidates will have strong organizational and leadership skills, relevant qualifications, and a commitment to...

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11 minutes ago

Coastal Pub Ops Manager - Lead & Elevate Guest Experience

MLKA Hospitality Recruitment
Canberra

A regional hotel in Western Australia is seeking an experienced Operations Manager to oversee daily operations and lead a passionate team. You'll enjoy a competitive salary of $90,000 plus super and live in a beautiful coastal area with accommodation and meals provided. The ideal candidate will have over 5 years of hospitality management experience, particularly in pubs or taverns, and will...

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12 hours ago

Guest Experience Agent - Front Desk & Hospitality

Accor Apartments & Realty
Canberra 2600

A leading hotel operator in Canberra is seeking a Guest Service Agent to ensure exceptional hospitality experiences for guests. This role requires a friendly demeanor and a commitment to outstanding customer service from check-in to check-out. Candidates should have strong communication skills, the ability to manage reservations effectively, and a flexible schedule, including nights and weekends....

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13 hours ago
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Remote

Remote Lodge Manager: Lead Guest Experience & Operations

Journey Beyond
Canberra

A leading tourism group in Australia is looking for a Lodge Manager to oversee operations at their unique lodges. This remote role requires strong leadership and communication skills, along with a background in hospitality management. Responsibilities include training staff, managing guest experiences, and driving financial performance. All meals and accommodation are provided, making it a unique...

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15 minutes ago

Retail Key Leader: Elevate Guest Experience & Team Growth

Lululemon
Canberra 2600

An innovative performance apparel company in Canberra is seeking a Key Leader to join their store leadership team. This role emphasizes enhancing customer experience and providing support to team members. Candidates should have a strong background in leadership and retail operations. Responsibilities include managing store operations, engaging guests effectively, and fostering a culture of...

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13 hours ago

Store Lead: Elevate Guest Experience & Team Growth

Lululemon
Canberra 2600

A leading performance apparel company in Australia is seeking a Key Leader to join their store leadership team. This role involves leading by example, supporting team members, and ensuring an outstanding guest experience. By focusing on operations and community engagement, the Key Leader plays a crucial part in enhancing the retail environment. Candidates should possess strong leadership,...

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13 hours ago

Retail Educator & Guest Experience Advocate

Lululemon
Canberra 2600

A leading performance apparel brand is looking for a part-time Educator in Canberra. This role is pivotal in creating exceptional guest experiences, providing product education, and fostering a collaborative environment among team members. Candidates must be enthusiastic, have strong communication skills, and be able to work flexibly. The position also emphasizes inclusivity and personal...

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13 hours ago

Guest Experience & Community Ambassador

Lululemon
Canberra 2600

A retail performance apparel company in Canberra seeks an Educator to enhance guest experiences and provide technical product education. The ideal candidate must display exceptional customer service skills and demonstrate teamwork in a dynamic environment. Responsibilities include engaging guests, providing solutions, and collaborating with teammates to optimize store operations. This role offers...

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13 hours ago
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