help desk support jobs in Canberra, ACT

A leading real estate services firm is seeking a Help Desk Supervisor in Canberra to lead a dynamic team of Helpdesk professionals. This role emphasizes team development and client service standards achievement. Ideal candidates will have management experience in customer service, strong analytical skills, and familiarity with helpdesk operations. This position offers an opportunity to thrive in...

A leading teleradiology provider in Australia is seeking a detail-oriented Radiologist Help Desk & PACS/RIS Support Specialist. This role is essential for onboarding and supporting radiologists on reporting systems. Key responsibilities include managing support inquiries, delivering training, and troubleshooting system issues. The ideal candidate will possess strong customer service skills and a...

A reputable remote company based in Australia is seeking a Part Time Remote Data Entry Clerk. This position offers flexible hours and permanent employment. Responsibilities include managing customer requests for technical assistance and ensuring timely responses. Ideal candidates should possess exceptional typing skills and attention to detail, with preference given to those with previous I.T....

A leading IT service provider in Brisbane is looking for a Level 2 ICT Helpdesk Technician. In this role, you'll provide remote technical support, assist with client projects, and troubleshoot Microsoft Cloud solutions. The ideal candidate has at least 2 years of experience, strong communication skills, and a growth mindset. You'll enjoy a supportive environment with career development...

Join our Client as a Content Manager (Admin Helpdesk Support) for 6 months as a non-ongoing emlpoyee, working with a talented team to tackle helpdesk enquiries, ensure smooth incident resolution, and uphold information management standards. Responsibilities: Handle incoming helpdesk enquiries with precision and efficiency. Collaborate closely with stakeholders to troubleshoot and resolve issues....

A leading AI technology firm is seeking an API Support Engineer to provide customer support and troubleshoot their API integrations. The ideal candidate has 1+ years of experience in a support role and a strong technical background. Responsibilities include acting as the first line of support for customers, managing bug reports, and contributing to technical documentation. This position offers a...

A government support service provider is seeking a Support Desk Resource in Canberra to assist with the Records Integrity Program. Responsibilities include troubleshooting requests related to the EDRMS and providing advice on system knowledge and legislation. Candidates with previous Australian Federal Government experience and strong communication skills are preferred. The role demands a...

A leading technology provider is seeking a Service Desk Analyst in Canberra. The ideal candidate will ensure documentation is available, build effective working relationships, and resolve issues using analytical skills. Interested applicants can reach out via email or phone for further details. This organization values equal employment opportunities and encourages applicants with disabilities to...

A government agency is seeking a Service Desk Analyst in Canberra. The role involves delivering IT and hardware support to staff, managing workload through a ticketing system, and mentoring junior team members. Key responsibilities include providing level 1 and 2 technical support, maintaining documentation, and adapting to a shift roster. Candidates should have a strong background in IT support...

A leading tech firm in Canberra is seeking a Service Desk Analyst to provide high-quality ICT support. You will be the primary contact for ICT issues, ensuring smooth operations and exceptional customer service. The role requires strong analytical skills, experience in service desk environments, and an understanding of ITIL frameworks. Join a dynamic team that values inclusivity and offers...

A leading automotive retail group in Western Australia is seeking an IT Support Officer to provide desktop support and maintenance. The role involves assisting on key applications, troubleshooting hardware and software, and ensuring seamless IT operations. Candidates must have a relevant IT qualification and experience in support roles. The company offers various employee benefits, including...

A leading smart home solutions provider in Western Australia seeks a Home Automation Support Technician. This office-based position involves providing technical support to installers and homeowners through phone, email, and remote tools, with occasional site visits for complex issues. Ideal candidates will have a background in electronics or IT, strong troubleshooting skills, and excellent...

A tech staffing agency is seeking a Service Desk Analyst to provide desktop support and resolve technical issues for end-users. This position requires at least one year of IT support experience and excellent communication skills. The role initially requires on-site training in Brisbane, but it offers remote flexibility afterward. Benefits include medical, dental, and professional development...

A leading Australian IT services provider is seeking a Service Desk Technician in Melbourne. The role involves providing outstanding customer service, troubleshooting technical issues, and collaborating with various teams while working on a 24/7 roster. Ideal candidates will possess a tech-related degree or certification and excellent communication skills, along with the ability to obtain an...

A managed IT services provider is hiring a Service Desk L1 professional for remote work to assist clients. The role involves supporting clients via remote channels, troubleshooting hardware and software issues, and performing installations. The ideal candidate should have 3–4 years of experience in IT support, proficient in Windows O/S and macOS, and have strong communication skills. Knowledge of...

A leading automotive finance company in Australia is seeking a Service Desk Analyst to deliver high-quality Level 1 support for internal staff and partners. Responsibilities include logging and resolving technical issues via ServiceNow, contributing to knowledge articles, and ensuring excellent service delivery. The ideal candidate has a minimum of 3 years of IT support experience, solid...

A government agency is seeking a Service Desk Analyst in Canberra. The role involves delivering IT and hardware support to staff, managing workload through a ticketing system, and mentoring junior team members. Key responsibilities include providing level 1 and 2 technical support, maintaining documentation, and adapting to a shift roster. Candidates should have a strong background in IT support...

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep...

Overview Please respond to the job if you are an Australian Citizen and residing in Australia. Candidate must have baseline to apply. The Department is seeking to engage a Support Desk Resource to support the Records Integrity Program and Management Team with the rollout of the Records Workspace System and other project tasks as required. The ideal candidate will have previous experience...

A staffing and consulting firm is seeking a Service Desk Analyst in Brisbane. This role requires 3+ years of IT support experience with expertise in Windows and Mac OS. Key responsibilities include analyzing service desk issues, assisting customers, and ensuring effective communication. You will also mentor junior staff and engage in process improvements. The role is mostly remote after initial...