Helpdesk Support Analyst jobs in Canberra, ACT

A leading technology consulting firm is seeking a Senior Salesforce Helpdesk Support in Canberra for a 12-month contract with extensions possible. The ideal candidate will have over 3 years of experience in Salesforce application support and hold relevant Salesforce certifications. Responsibilities include providing support, managing data tools, and advising stakeholders on Salesforce releases....

Senior Salesforce Helpdesk Support (APS6 equivalent) Canberra, Australia | Posted on 19/12/2025 Division/Branch: Information Management & Technology Division – Business Solutions Branch (Commercial Application & Delivery Section) - Location: ACT (Canberra), Hybrid (typically 3 days in office, 2 days WFH) - Hours: Up to 40 hours per week - Contract: Initial 12 months, with up to 2 × 12‑month...

Senior Salesforce Helpdesk Support – Pinaka – Canberra, ACT Pinaka Canberra, Australian Capital Territory, Australia Australian citizenship required. No PR or Work Visa holders. Must have an active Negative Vetting Level 1 (or higher) clearance. Role Overview The Commercial Application and Delivery Section within DFAT’s Information Management and Technology Division requires a Salesforce...

Australian Citizens residing in Australia only respond. 1. Must have: - Minimum 3+ years experience supporting Salesforce applications for level 1 and 2 support. - At least one of the following Salesforce certifications: Salesforce Admin/ App Builder/ Developer. Applications without any of these certifications will be not considered. 2. Have specialist ICT skills and knowledge in the...

A leading recruitment firm in Canberra seeks a Senior Salesforce Helpdesk Support professional. This hybrid role is focused on delivering critical ICT solutions and involves supporting users, managing data, and enhancing Salesforce applications. Candidates should have over 3 years of experience with Salesforce and at least one relevant certification. Excellent stakeholder engagement and...

Division / Branch : Information Management & Technology Division – Business Solutions Branch (Commercial Application & Delivery Section) - Location : ACT (Canberra), Hybrid (typically 3 days in office, 2 days WFH) - Hours : Up to 40 hours per week - Contract : Initial 12 months, with up to 2 × 12‑month extensions - Security clearance : Must be able to obtain Negative Vetting Level 1 (NV1) he...

Overview InfoTrack is a leading SaaS technology innovator that is helping a range of professionals, businesses and individuals in a digital age. We care about what we do and the people we work with. We partner with our clients to identify their challenges and constantly look for ways to evolve our products to maximise their impact. The Role The Support Specialist is a key member of our national...

Commencing in March Part-time contract for 12-months with two possible 12-month extension options Must be an Australian Citizen with a Negative Vetting 1 The Role Step into a senior Salesforce support role where you’ll be the go-to expert for users across a major federal environment, owning Level 1/2 support, data quality, automations and platform optimisation while helping deliver continuous...

A leading IT services provider is seeking an experienced support analyst based in Canberra to join the support team. This role involves managing business application incidents for SAP and Salesforce platforms, applying ITIL methodologies, and working closely with stakeholders to resolve issues. Candidates should have over five years in ICT support with strong data analysis and communication...

A leading Australian company is seeking a Business Analyst / Project Support Officer in Canberra. This role involves shaping ICT initiatives, managing project documentation, and facilitating communication between teams. Ideal candidates will have strong project coordination and stakeholder engagement skills, along with experience in business analysis. Applicants must be Australian citizens and...

A government recruitment agency is seeking an experienced Senior Application Support Analyst to join their team in Canberra. This role involves investigating and resolving ICT system issues, applying ITIL methodology, and supporting the development of accessible solutions. Candidates should have over 5 years of experience in ICT support roles and should be proficient in either SAP or Salesforce....

Overview Job Details: Business Analyst/Project Support Officer Location of Role Vacancy Name: Vacancy Name Business Analyst/Project Support Officer Vacancy No: VN352 Employment Type: Full Time Security Clearance Required: Baseline About Us Established in 2012, Omni is an Australian-owned business focused on delivering innovative defence, and critical infrastructure solutions to further...

Lyra Technology Group is a private equity‐backed holding company that invests and operates industry‑leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we...

A leading tech firm in Canberra is seeking a Service Desk Analyst to provide high-quality ICT support. You will be the primary contact for ICT issues, ensuring smooth operations and exceptional customer service. The role requires strong analytical skills, experience in service desk environments, and an understanding of ITIL frameworks. Join a dynamic team that values inclusivity and offers...

Apply for the Finance Systems Support Analyst role at Hall & Wilcox. Position: Nine‑month fixed term, full‑time. Flexible location within Australia, including Melbourne, Sydney, Brisbane, Perth, Newcastle, Adelaide, Canberra and Darwin. Hybrid and flexible working with WFH IT equipment and up to $500 reimbursement for additional equipment. Benefits - Competitive remuneration and career...

Senior Salesforce Helpdesk Support Location: Canberra, ACT (Hybrid) Contract: 12 months with up to 2 x 12-month extensions Start Date: March 2026 Hours: Full-time, up to 40 hours per week Clearance: NV1 Security Clearance About the Role We are seeking an experienced Senior Salesforce Helpdesk Support professional to join a dynamic team delivering critical ICT solutions. This role...

Security Clearance Required: Baseline Location of Role: Canberra, ACT Job Details About Us Established in 2012, Omni is an Australian‑owned business focused on delivering innovative defence, and critical infrastructure solutions to further our national interest. Our locally based, expert teams deliver cutting‑edge technology and pioneering solutions in support of Australia’s sovereign...

Contract Duration - 5 months contract with extension. Location – ACT. Security clearance - Must be able to obtain Baseline. DFP Recruitment is seeking an experienced Senior Application Support Analyst to join our Government Client team. Key Duties and Responsibilities: - Utilise technical expertise and specialist knowledge of business rules to investigate, diagnose, and resolve ICT system...

Australian Citizens residing in Australia with the ability to obtain Baseline Clearance only respond. - Contract start 26 February 2024 to 12 months, 12 months extensions. - Australian Citizen, Ability to obtain Baseline Clearance, Canberra, Sydney, Melbourne role. The support analyst will work within the support team to investigate and prioritise business application incidents raised by staff...

Position Senior Salesforce Helpdesk Support Duration 12 Months with extension Location Canberra, Australian Capital Territory About the Role We are looking for a Senior Salesforce Helpdesk Support for one of our federal clients based in Canberra. Technical Skills - Must have: Minimum 3+ years experience supporting Salesforce applications for level 1 and 2 support. At least one of the...