Helpdesk Support jobs in Australia

A leading technology consulting firm is seeking a Senior Salesforce Helpdesk Support in Canberra for a 12-month contract with extensions possible. The ideal candidate will have over 3 years of experience in Salesforce application support and hold relevant Salesforce certifications. Responsibilities include providing support, managing data tools, and advising stakeholders on Salesforce releases....

Senior Salesforce Helpdesk Support (APS6 equivalent) Canberra, Australia | Posted on 19/12/2025 Division/Branch: Information Management & Technology Division – Business Solutions Branch (Commercial Application & Delivery Section) - Location: ACT (Canberra), Hybrid (typically 3 days in office, 2 days WFH) - Hours: Up to 40 hours per week - Contract: Initial 12 months, with up to 2 × 12‑month...

A dedicated Christian educational institution is seeking an ICT Helpdesk Technician to provide Level 2 support and maintain ICT facilities. The successful candidate will resolve technical issues, provision new accounts and hardware, and ensure proper functioning of equipment. Applicants must have a Certificate III in Information and Communication Technology, strong troubleshooting skills, and be...

A regional council located in Mudgee, NSW is seeking a Service Desk Officer to provide frontline IT support and manage helpdesk requests. Candidates must hold a Certificate III in Information Technology and have at least two years of experience in a similar role. This full-time position offers a salary range of $70,517-$79,375 gross per annum plus superannuation. The role requires strong...

A leading telecommunications company is seeking a Telco Helpdesk L1 (Associate Customer Support) in Brisbane & Melbourne. The role is suitable for freshers and involves troubleshooting network issues, establishing customer relationships, and leveraging strong communication skills. This fixed-term contract offers 38 hours of work per week with flexible shifts. Ideal candidates will have excellent...

A leading technology company in Adelaide is seeking an IT Technical Support specialist to manage helpdesk operations and provide on-call support. The successful candidate must demonstrate practical knowledge of desktop technology and an understanding of security and networking. This full-time role offers career growth, competitive salary, and various benefits including discounts on health...

Location: Technology Posted on: 30 October 2025 Salary: $76,600 (base salary) + Amazing Team Member Discount! We are looking for a highly capable Helpdesk Support Analyst to join our IT team and deliver expert-level support across a wide range of technologies and business systems. This role is ideal for someone with deep experience in Windows OS environments, Microsoft 365 administration, and...

Senior Salesforce Helpdesk Support – Pinaka – Canberra, ACT Pinaka Canberra, Australian Capital Territory, Australia Australian citizenship required. No PR or Work Visa holders. Must have an active Negative Vetting Level 1 (or higher) clearance. Role Overview The Commercial Application and Delivery Section within DFAT’s Information Management and Technology Division requires a Salesforce...

A technology solutions company based in Warrnambool is looking for an L2 IT Helpdesk support technician. In this hands-on role, you will tackle a variety of technical challenges, ensure high client satisfaction, and play a vital part in maintaining top-notch service. Ideal candidates will have experience with Microsoft 365 and Azure, outstanding troubleshooting skills, and a proactive mentality...

A leading member-focused organization in WA is seeking a Service Desk Analyst to provide IT support to internal and external customers. The role requires strong troubleshooting skills in Windows operating systems and excellent communication abilities. The ideal candidate will be part of a team engaged in continuous improvement and innovative technology, while maintaining a customer-centric...

A leading electrical services provider in Australia is seeking an IT Support Specialist to join their team. This role will focus on providing exceptional IT support, troubleshooting issues, and assisting with employee onboarding. Ideal candidates will have 3+ years of relevant experience, strong knowledge of Windows and macOS, and a customer-focused mindset. Benefits include private health...

A community-driven organization in Australia is seeking an experienced ICT Support Analyst to provide technical support across the organization. The role involves troubleshooting issues, supporting user onboarding, and collaborating with various technical teams. Ideal candidates should possess strong communication and technical troubleshooting skills, particularly with Microsoft 365. This...

A leading Australian gold producer is seeking a passionate Information Technology Support Officer to join their team. This full-time role involves providing IT support, troubleshooting issues, and assisting with system maintenance. Key qualifications include strong problem-solving skills, IT certifications, and experience with Microsoft technologies. The position offers a supportive work...

A government health service in Australia is looking for a Technology Support Officer to provide technical customer support for ICT applications. The role involves analysing support requests and assisting ICT applications teams. Candidates should be adaptable and motivated to thrive in a dynamic environment. The position offers competitive benefits and the opportunity to contribute positively to...

A leading law firm in Australia seeks an IT Support Officer to join its national team in Perth. The role involves first-line IT support, troubleshooting issues, and managing user accounts. A minimum of 3 years of IT support experience, along with a bachelor's degree in computer science or a related field, is required. The firm offers flexible work arrangements, career development opportunities,...

A leading recruitment group is seeking an experienced Information Technology Support Technician in Perth. This hands-on role involves being the first point of contact for technology support and providing level one and two assistance across the organization. You'll thrive in a hybrid model with a focus on wellbeing and career development. The ideal candidate will have a strong background in...

Australian Citizens residing in Australia only respond. 1. Must have: - Minimum 3+ years experience supporting Salesforce applications for level 1 and 2 support. - At least one of the following Salesforce certifications: Salesforce Admin/ App Builder/ Developer. Applications without any of these certifications will be not considered. 2. Have specialist ICT skills and knowledge in the...

Overview Job Description: Telco Helpdesk L1 (Associate Customer Support) in Brisbane & Melbourne. Freshers are welcome. Accepted Visa subclasses: 489, 491, 485, 190, 189, 887; Citizen, PR. Duration: 1 year Fixed Term contract role with leaves. Location/Eligibility: Brisbane & Melbourne. Visa eligibility as listed above. Shift and Compensation Shift timings: a) 12 pm – 10 pm, b) 9 am – 6 pm,...

A leading educational institution in Victoria is seeking an ICT Helpdesk Technician to provide support to staff, students, and parents. The ideal candidate will have current First Aid qualifications, a valid Working with Children Check, and a commitment to the college's values. Benefits include ongoing mentorship, a staff tuition discount, and access to on-site facilities. Applications close on...

Position Senior Salesforce Helpdesk Support Duration 12 Months with extension Location Canberra, Australian Capital Territory About the Role We are looking for a Senior Salesforce Helpdesk Support for one of our federal clients based in Canberra. Technical Skills - Must have: Minimum 3+ years experience supporting Salesforce applications for level 1 and 2 support. At least one of the...