IT Service Engineer jobs in Canberra, ACT

A leading technology company based in Canberra is seeking an experienced Engineer in Service Management. The role involves ensuring IT services meet performance standards, managing SLAs, and collaborating with IT teams. Candidates should have strong analytical skills, service delivery management experience, and excellent communication abilities. A minimum of 2 years in a complex IT environment...

A leading technology provider in Canberra is seeking a Technical Services Engineer to maintain and develop client infrastructure. Responsibilities include supporting unique defence applications and ensuring service availability. Candidates need strong Windows Server experience and AGSVA Security Clearance. The role involves collaborative problem-solving and requires adaptability in a dynamic ICT...

A managed IT services provider is hiring a Service Desk L1 professional for remote work to assist clients. The role involves supporting clients via remote channels, troubleshooting hardware and software issues, and performing installations. The ideal candidate should have 3–4 years of experience in IT support, proficient in Windows O/S and macOS, and have strong communication skills. Knowledge of...

A global IT solutions company seeks a Service Design and Transition Delivery Lead in Canberra to oversee engineering delivery for Defence programs. This role involves leading teams, managing the engineering lifecycle, and ensuring compliance with security standards. Ideal candidates will have experience in large-scale software programs and excellent communication skills. The position promotes a...

Overview We are hiring an Account Manager to manage and grow our IT recruitment accounts in Australia. This role is for someone with a mindset to win — a person who takes ownership, thinks creatively, builds strong personal relationships with clients, and consistently drives results. You will work closely with our recruitment team to deliver fast, high-quality hiring outcomes, while ensuring...

A government agency is seeking a Service Desk Analyst in Canberra. The role involves delivering IT and hardware support to staff, managing workload through a ticketing system, and mentoring junior team members. Key responsibilities include providing level 1 and 2 technical support, maintaining documentation, and adapting to a shift roster. Candidates should have a strong background in IT support...

A leading IT services company in Canberra is looking for an Entry-level Service Desk Analyst to provide first-level troubleshooting and support for a large government organization. The ideal candidate is an Australian citizen with an active NV1 security clearance or willing to undergo an OSA. Responsibilities include diagnosing technical issues and managing account maintenance. This position...

A leading IT services provider in Canberra is looking for a passionate entry-level Service Desk Agent to join their team. In this role, you'll be the first point of contact for clients, solving customer issues and delivering high-quality support. The position requires strong communication skills and a willingness to learn. You'll work in a dynamic environment with opportunities for growth in...

A leading IT services company in Canberra is seeking an experienced ITSM professional to develop and maintain service management practices based on ITIL and Agile methodologies. The ideal candidate will have proven experience in managing services, documenting processes, and working collaboratively in a team. This position offers a 12-month contract with extensions and requires candidates to have...

IT Service Continuity Management Practitioner Company: NEC Corporation Office Location: Majura Park, ACT, AU, 2609 Date: 10 Dec 2025 The IT Service Continuity Management (ITSCM) Practitioner is a key member of the Service Management and Service Integration & Management (SIAM) function, operating within a complex multi‑vendor environment. The team will be responsible for the implementation and...

A leading IT services provider in Canberra is seeking an experienced IT Service Management professional. The role involves developing Service Management strategies and policies, implementing processes, and managing risks within the organisation. Applicants should have a strong knowledge of the ITIL framework and experience with governance changes. Interested candidates can apply via email or...

A government agency in Canberra is seeking a Service Desk Analyst to provide level 1 and 2 ICT support services to employees. Responsibilities include delivering IT solutions, training junior staff, and maintaining process documentation. The candidate should have prior experience in IT support, excellent communication skills, and flexibility to work in a rotating shift roster. The role also...

A leading IT services provider seeks a Site Team Leader in Canberra to lead their field support team in delivering high-quality technical support to government clients. The ideal candidate should have proven experience in managing technical service teams, strong stakeholder management skills, and be capable of resolving complex technical issues. A relevant IT degree and NV1 or NV2 AGSVA security...

One of our Federal Government clients is looking for IT Service Management in Canberra. We are looking for the following Skills/Experience: - Review and development of Service Management Strategy and ITSM Policy appropriate to agency level. - Developing professional streams to establish ITSM career pathways and mitigate skill gaps. - Demonstrated experience successfully negotiating and...

A leading technology solutions provider is looking for an IT Service Continuity Management Practitioner based in Canberra. The role involves ensuring compliance with ITIL processes and managing service continuity across multiple vendors. Candidates should have at least 5 years of ITSM experience, strong communication skills, and familiarity with risk management. The position emphasizes continuous...

APS6 Senior IT Continuity Lead Service Management Officer Australian Citizens residing in Australia only respond. must have baseline clearance. Responsibilities - 1. ITIL Certification and a strong understanding of service levels. - 2. Minimum 5 years experience in service continuity and disaster recovery (DR) within a medium/large organization ICT environment. - 3. Experience in service...

A leading technology services provider is seeking a Regional Field Services Manager in Canberra. This role involves overseeing field support teams, ensuring high-quality technical support and service delivery to government clients. The ideal candidate will have strong leadership and communication skills, as well as experience in managing field support teams. A mandatory NV1 or NV2 security...

A leading IT support firm in Canberra is seeking an IT Support Officer to assist AEC staff with their IT needs. The role involves providing on-call support, troubleshooting hardware and software issues, and maintaining knowledgebase articles. Ideal candidates will possess strong skills in service delivery, administration, and communication, ensuring professional support across various AEC...

A leading IT services provider is seeking an APS6 Senior IT Continuity Lead Service Management Officer in Canberra. The role requires expertise in ITIL, service continuity, and disaster recovery, along with strong stakeholder management skills. Candidates must possess a minimum of 5 years experience in related fields and demonstrate a commitment to learning and improvement. Join us to enhance...

Australian Citizens residing in Australia with Baseline Clearance only respond. - Contract start 16 October 2023 to 12 months, 12 months extensions. - An opportunity to come in at the ground floor of a new ITSM function, and lead the development of all processes, tools and governance. - Practical experience with ITIL 4 and general ITSM practises in an Agile context is required. - 12-month...