Retention Manager jobs

A tech-driven recruitment firm is seeking a Remote Account Manager to enhance customer satisfaction and retention. The role involves managing the customer lifecycle and developing effective strategies to boost retention and growth. Ideal candidates will have over five years of experience in selling technology or software solutions, strong communication skills, and proficiency with Microsoft...

A leading eco-friendly household essentials business based in Australia is looking for a Senior Product Manager for Retention. You will own the end-to-end digital experience, focusing on enhancing subscription platforms and driving customer loyalty. The ideal candidate has strong expertise in subscription management and data analysis. This role supports a remote-first culture and emphasizes...

A leading technology services firm in Australia is seeking an experienced IT Project Manager to lead complex, enterprise-wide initiatives focused on data retention and compliance. The ideal candidate will have a strong understanding of cloud-hosted applications and on-prem systems. This role involves managing multiple workstreams and ensuring project governance. Benefits include paid parental...

At Pepper Money, we’re dedicated to helping people succeed—whether it’s buying a family home, a dream car, developing professionally, or growing their business. We’ve become one of the largest, most trusted, and award-winning non-bank lenders in Australia and New Zealand. Over our 26 years, we’ve achieved a lot, but our proudest accomplishment is helping over half a million Australians reach...

A dynamic technology firm in Australia seeks a Renewals Manager to own and drive the end-to-end renewal process for a defined book of business. Ideal candidates will possess strong negotiation skills and a deep understanding of customer lifecycle management. The role requires proactive risk identification and collaboration with cross-functional teams to ensure strong customer retention. A minimum...

A dynamic software company based in Queensland is looking for a Customer Success Manager to enhance customer satisfaction and improve product utilization. The role requires excellent interpersonal skills, a customer-centric approach, and experience in customer-facing roles. This full-time position offers opportunities for career progression and various employee benefits, including flexible...

This is a Senior Marketing Manager - Postpaid Retention role with TPG Telecom based in Sydney, NSW, AU TPG Telecom Role Seniority - senior More about the Senior Marketing Manager - Postpaid Retention role at TPG Telecom The Senior Marketing Manager Mobile and MBB Retention is a pivotal role in the Lifecycle Management team responsible for developing and executing data driven strategies to retain...

This is a Consumer Retention, Marketing Manager role with Doordash based in Rockdale, NSW, AU Doordash Role Seniority - senior More about the Consumer Retention, Marketing Manager role at Doordash About the Team As Retention Marketing Manager you will be responsible for communications and programs that increase retention and engagement of our customers across email, SMS, push notifications and...

This is a Key Account Manager (Relationship & Retention Specialist) role with RACV based in Melbourne, VIC, AU RACV Role Seniority - mid level More about the Key Account Manager (Relationship & Retention Specialist) role at RACV Melbourne CBD Permanent Full Time | Hybrid Working arrangements Competitive Salary| Discounts on RACV products and resorts Great things start here Be part of a...

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. The...

A leading technology services provider is seeking a Senior Talent Acquisition Business Partner in Sydney to lead IT projects focused on data retention, archival, and cloud services. The ideal candidate will have strong project management experience and can navigate complex environments. Responsibilities include managing stakeholders, overseeing project governance, and ensuring compliance with...

A leading tech company in Sydney is seeking a Customer Success Manager to guide startups through their security and compliance journeys. You will proactively support customers and ensure their success with Vanta's solutions. Ideal candidates should have over 2 years in Customer Success, possess strong communication skills, and be empathetic to customer needs. The role is vital in creating...

A leading pest control company in Melbourne is looking for a skilled Customer Care Manager to enhance customer relationships and solve service issues. You will manage customer escalations, track retention metrics, and support the sales and operations teams. This position requires strong problem-solving skills and three years of customer service experience. A car license is essential. The role...

A leading community management firm in Australia is seeking a Senior Community Manager to manage key clients and enhance retention rates. The role requires strong communication skills, knowledge of strata legislation, and a proven service track record. You'll engage directly with clients, oversee financials, and collaborate with specialized teams. The position promises flexibility with a hybrid...

A leading software company located in New South Wales seeks an experienced Product Manager to take ownership of a new product aimed at enhancing customer engagement and retention. This role provides an exciting opportunity to build a product from the ground up while collaborating closely with engineering and design teams. The ideal candidate will excel in strategic thinking, problem-solving, and...

A leading Fintech company in Melbourne seeks an experienced Account Manager to build and maintain relationships with C-level customers in the Government segment. This hybrid role involves developing strategic account plans, executing growth initiatives, and driving customer success through proactive engagement. Candidates should have experience in upselling and customer retention strategies. The...

A leading HR tech firm in Australia is seeking a Head of Account Management to drive the post-sale customer lifecycle. This role involves leading and scaling a high-performing team, owning revenue retention targets, and collaborating across departments to enhance customer experience. Candidates should have over 10 years of SaaS account management experience, a strategic mindset, and strong...

A leading global risk management firm is seeking a Client Manager to join their National Team in New South Wales. This role entails leading a diverse portfolio of clients and managing key stakeholder relationships to drive growth and retention. The ideal candidate has a strong background in commercial insurance, exceptional client relationship management skills, and the potential for future...

Position Assistant Manager/ SR Analyst Retention Marketing Job Responsibilities - Create comprehensive campaigns for user retention based on user behavior, user segmentation and journey. - Map customer journey and develop listening points in the journey. - Proactive campaign management and consistently monitor performance metrics such as Orders/Buyer, Repurchase Rates, Open Rates, Click Rates,...

A leading global insurance firm in Parramatta is looking for a Client Manager to drive new business and manage key client relationships in the Entertainment sector. This role will involve leading a growth strategy, mentoring a specialized team, and developing comprehensive retention and marketing strategies. The ideal candidate will have substantial experience in Entertainment insurance products,...