Retention Manager jobs

A leading technology services firm in Australia is seeking an experienced IT Project Manager to lead complex, enterprise-wide initiatives focused on data retention and compliance. The ideal candidate will have a strong understanding of cloud-hosted applications and on-prem systems. This role involves managing multiple workstreams and ensuring project governance. Benefits include paid parental...

A leading eco-friendly household essentials business based in Australia is looking for a Senior Product Manager for Retention. You will own the end-to-end digital experience, focusing on enhancing subscription platforms and driving customer loyalty. The ideal candidate has strong expertise in subscription management and data analysis. This role supports a remote-first culture and emphasizes...

At Pepper Money, we’re dedicated to helping people succeed—whether it’s buying a family home, a dream car, developing professionally, or growing their business. We’ve become one of the largest, most trusted, and award-winning non-bank lenders in Australia and New Zealand. Over our 26 years, we’ve achieved a lot, but our proudest accomplishment is helping over half a million Australians reach...

A dynamic technology firm in Australia seeks a Renewals Manager to own and drive the end-to-end renewal process for a defined book of business. Ideal candidates will possess strong negotiation skills and a deep understanding of customer lifecycle management. The role requires proactive risk identification and collaboration with cross-functional teams to ensure strong customer retention. A minimum...

A tech-driven recruitment firm is seeking a Remote Account Manager to enhance customer satisfaction and retention. The role involves managing the customer lifecycle and developing effective strategies to boost retention and growth. Ideal candidates will have over five years of experience in selling technology or software solutions, strong communication skills, and proficiency with Microsoft...

A dynamic software company based in Queensland is looking for a Customer Success Manager to enhance customer satisfaction and improve product utilization. The role requires excellent interpersonal skills, a customer-centric approach, and experience in customer-facing roles. This full-time position offers opportunities for career progression and various employee benefits, including flexible...

This is a Senior Marketing Manager - Postpaid Retention role with TPG Telecom based in Sydney, NSW, AU TPG Telecom Role Seniority - senior More about the Senior Marketing Manager - Postpaid Retention role at TPG Telecom The Senior Marketing Manager Mobile and MBB Retention is a pivotal role in the Lifecycle Management team responsible for developing and executing data driven strategies to retain...

This is a Consumer Retention, Marketing Manager role with Doordash based in Rockdale, NSW, AU Doordash Role Seniority - senior More about the Consumer Retention, Marketing Manager role at Doordash About the Team As Retention Marketing Manager you will be responsible for communications and programs that increase retention and engagement of our customers across email, SMS, push notifications and...

This is a Key Account Manager (Relationship & Retention Specialist) role with RACV based in Melbourne, VIC, AU RACV Role Seniority - mid level More about the Key Account Manager (Relationship & Retention Specialist) role at RACV Melbourne CBD Permanent Full Time | Hybrid Working arrangements Competitive Salary| Discounts on RACV products and resorts Great things start here Be part of a...

A global fintech leader in Melbourne is seeking an Account Manager to build strategic relationships with C-level customers, focusing particularly on the Government segment. This hybrid position involves driving customer success through proactive engagement and retention strategies while ensuring the adoption of evolving cloud solutions. The ideal candidate will have strong relationship management...

A leading AI company in Gold Coast is seeking an SMB Customer Success Manager to manage a high-volume portfolio of 30–40 SMB customers. The role involves guiding customers through onboarding, adoption, retention, and growth. Ideal candidates thrive in fast-paced environments and excel in building relationships. Responsibilities include customer management, lifecycle oversight, and...

A leading fleet and leasing company in New South Wales seeks an Account Manager who is passionate about customer service and the fleet industry. Key responsibilities include supporting Relationship Managers to enhance customer retention and driving growth across products. The ideal candidate has 2 to 5 years in account management or customer service, strong problem-solving skills, and proficiency...

A leading service company in Sydney is seeking an experienced Customer Care Manager to enhance customer relationships and drive retention. This dynamic role requires a minimum of 3 years in customer service and a proven track record in account management. You will be empowered to resolve issues, implement retention strategies, and engage with key accounts. The company offers a permanent full-time...

Join to apply for the Training & Retention Manager role at Comgroup Supplies Pty Ltd. Pay Base pay range: A$90,000.00/yr - A$110,000.00/yr This range is provided by Comgroup Supplies Pty Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Role Overview - Lead training, onboarding, and capability development across multiple sites. -...

The Intuit Customer Success team delivers award winning service and support experiences to small business owners and accountants using our products, including QuickBooks Online, QuickBooks Advanced, QuickBooks Online Accountant, and QuickBooks Payroll. We are transforming Customer Success from a support function to a value driver. This new role is pivotal in driving retention and monetisation...

Overview The Intuit Customer Success team delivers award-winning service and support experiences to small business owners and accountants using our products, including QuickBooks Online, QuickBooks Advanced, QuickBooks Online Accountant, and QuickBooks Payroll. We are transforming Customer Success from a support function to a value driver. This role drives retention and monetisation through...

A leading digital experience platform company is seeking a Senior Account Manager to manage and expand existing customer relationships in Australia. The role involves identifying growth opportunities and driving strategic expansion to maximize customer retention. Ideal candidates will have experience in software sales and a strong understanding of digital marketing concepts. Join us as we tap...

A leading community management firm in Australia is seeking a Senior Community Manager to manage key clients and enhance retention rates. The role requires strong communication skills, knowledge of strata legislation, and a proven service track record. You'll engage directly with clients, oversee financials, and collaborate with specialized teams. The position promises flexibility with a hybrid...

A leading hospitality organization is seeking a Key Account Manager specializing in relationship and retention. This role involves managing key corporate and agency accounts, developing tailored engagement plans, and ensuring repeat business through exceptional client service. The ideal candidate will have over 5 years' experience and a strong understanding of the conferencing market. This...

At Pepper Money, we’re dedicated to helping people succeed—whether it’s buying a family home, a dream car, developing professionally, or growing their business. We’ve become one of the largest, most trusted, and award-winning non-bank lenders in Australia and New Zealand. Over our 26 years, we’ve achieved a lot, but our proudest accomplishment is helping over half a million Australians reach...