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senior technical support engineer jobs

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Remote Senior Technical Support Engineer - AppSec & SAST

Menlo Ventures
Australia

A leading software security company is seeking a Senior Technical Support Engineer I who will troubleshoot technical issues, manage support tickets, and enhance customer experiences. The role can be performed remotely in Australia or Singapore. The ideal candidate has strong communication skills and experience in technical support or software engineering. This position offers competitive...

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5 days ago
Hybrid

Senior Technical Support Engineer

BENTLEY SYSTEMS, INC.
Australia

Senior Technical Support Engineer Location: Hybrid or Home-based, Australia Position Summary Bentley Systems is seeking a qualified professional to join our esteemed Global Technical Support team. This role involves interfacing with users to provide technical support, demonstrations, and training for civil engineering software. The successful candidate will collaborate with our Development...

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5 days ago

Senior Technical Service Engineer – Remote & Onsite Support

EcoFlow
Australia

A leader in renewable energy solutions is looking for a Mid-Senior Level Technical Support Specialist in Australia. This full-time position involves providing after-sales customer service technical support, developing documentation, and conducting training for clients and distributors. The ideal candidate has a Bachelor's in Engineering, 5+ years in technical support, and strong communication...

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3 days ago
Hybrid

Senior Technical Support Engineer

Bentley Systems
Western Australia

Position Summary Bentley Systems is seeking a qualified professional to join our esteemed Global Technical Support team. This role involves interfacing with users to provide technical support, demonstrations, and training for civil engineering software. The successful candidate will collaborate with our Development group, Professional Services, Quality Assurance, Marketing, and Sales teams. As a...

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5 days ago

Senior Technical Support Engineer

Axon
Australia

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast‑paced, challenging and meaningful. Here, you’ll...

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5 days ago

Senior L3 Technical Support Engineer (Remote)

Ciena
Townsville

A global tech company in Townsville City is seeking an experienced Advance Technical Support Engineer to join their Blue Planet Global Support Team. This role focuses on providing post-sales support for customers using Blue Planet products, requiring strong analytical and troubleshooting skills. The ideal candidate enjoys direct interaction with customers and is self-motivated to resolve issues...

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6 days ago
Hybrid

Senior L3 Technical Support Engineer – Blue Planet (Remote)

Ciena Communications, Inc.
Australia

A global connectivity leader is seeking an Advance Technical Support Engineer based in Australia to join the Blue Planet Global Support Team. The successful candidate will provide L3 support, troubleshoot customer issues, and work with global customers. Key skills include strong analytical, problem resolution, and communication abilities, along with a solid understanding of Linux operating...

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a day ago

Senior Technical Support Engineer Australia Australia

Axon Enterprise
Australia

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll...

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3 days ago

Senior Technical Support Engineer - SaaS Risk & Compliance

Arventa Pty Ltd
Canberra 2600

A leading provider of risk management software in Canberra is seeking a dedicated support specialist to troubleshoot customer issues and manage support tickets. The ideal candidate has over 3 years of experience in a similar role, strong problem-solving and client engagement skills, and an understanding of technical support processes. This full-time, on-site role emphasizes work/life balance and...

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2 days ago
Hybrid

Senior Technical Support Engineer

Shippit
The Rocks

This is a Senior Technical Support Engineer role with Shippit based in Barangaroo, NSW, AU Shippit Role Seniority - senior More about the Senior Technical Support Engineer role at Shippit A LITTLE ABOUT US Shippit is Australia’s best connected shipping software. Logistics infrastructure is a sophisticated beast, and we’re not only improving the experience for everyone involved, we’re impacting...

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7 hours ago

Senior Technical Support Engineer

Microsoft
The Rocks

This is a Senior Technical Support Engineer role with Microsoft based in Sydney, NSW, AU Microsoft Role Seniority - senior More about the Senior Technical Support Engineer role at Microsoft Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated...

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7 hours ago

Senior Technical Support Engineer (experience in application/software/dev support required)

ServiceNow
The Rocks

This is a Senior Technical Support Engineer (experience in application/software/dev support required) role with ServiceNow based in Sydney, NSW, AU ServiceNow Role Seniority - senior More about the Senior Technical Support Engineer (experience in application/software/dev support required) role at ServiceNow Company Description ServiceNow is the Enterprise Cloud Company that is changing the way...

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7 hours ago
Hybrid

Senior Director, Technical Support Engineering

Datadog
The Rocks

This is a Senior Director, Technical Support Engineering role with Datadog based in Sydney, NSW, AU Datadog Role Seniority - director More about the Senior Director, Technical Support Engineering role at Datadog Datadog is seeking a highly motivated, results-oriented Senior Director to join our high-growth organization and cutting-edge Technical Support Engineering team. We are Datadog's in-house...

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7 hours ago
Hybrid

Senior Technical Support Engineer, Developer Platform

CloudFlare
Sydney

Senior Technical Support Engineer, Developer Platform Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet...

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2 hours ago
Hybrid

Senior Technical Support Engineer

BENTLEY SYSTEMS, INC.
Brisbane

Senior Technical Support Engineer Location: Hybrid or Home-based, Australia Position Summary Bentley Systems is seeking a qualified professional to join our esteemed Global Technical Support team. This role involves interfacing with users to provide technical support, demonstrations, and training for civil engineering software. The successful candidate will collaborate with our Development...

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2 hours ago
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Hybrid

Senior Technical Support Engineer (Azure Networking)

Microsoft
The Rocks

This is a Senior Technical Support Engineer (Azure Networking) role with Microsoft based in Sydney, NSW, AU Microsoft Role Seniority - senior More about the Senior Technical Support Engineer (Azure Networking) role at Microsoft Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate...

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7 hours ago
Remote

Senior Technical Support Engineer

Menlo Ventures
Australia

About Semgrep Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer experiences. Most of all, it means working with honesty and respect in a diverse community of dreamers and builders. We’ve...

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5 days ago

Senior L3 Technical Support Engineer, Global Post-Sales

Ciena
Australia

A leading technology company in Australia is seeking an Advanced Technical Support Engineer 3 to join the Blue Planet Global Support Team. This role involves providing dedicated L3 support to global customers, focusing on resolving technical issues related to products. The ideal candidate will have strong analytical skills and experience in troubleshooting. The position offers full-time...

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2 days ago

Senior Technical Support Engineer

Shippit
Sydney

Senior Technical Support Engineer As a Senior Technical Support Engineer, you’re a technical heavy-hitter and customer liaison driving Shippit’s customer experience. You’ll move beyond the ticket queue to act as a key escalation point for our customers, using your expertise to level up the team’s technical bar and turn complex challenges into platform-wide wins. You’ll focus on systemic impact...

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2 hours ago

Senior Technical Support Engineer: Escalations & Systemic Impact

Shippit
Sydney

A logistics software company is seeking a Senior Technical Support Engineer to enhance their customer experience. This position involves resolving escalated technical issues, mentoring the support team, and collaborating with Engineering to tackle systemic challenges. Ideal candidates should have proven experience in technical support within a SaaS environment and possess strong investigation and...

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2 hours ago
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