support team lead jobs in Victoria

A non-profit educational organization in Victoria is seeking a Wellbeing Lead to guide the Wellbeing Team in supporting students' personal, social, and emotional development. The ideal candidate will have a Bachelor’s Degree with postgraduate qualifications, at least two years of experience in educational leadership, and a passion for promoting a sense of belonging within the school community....

A not-for-profit organization in Geelong is seeking a motivated Customer Support Team Leader to lead a team delivering high-quality support across Social Enterprises. The role requires strong leadership and organizational skills. You will oversee day-to-day operations, manage customer inquiries, and ensure team performance aligns with organizational values. Benefits include salary packaging,...

The GEO Group Australia in Lara is seeking an AOD Regional Team Leader to oversee the delivery of AOD health services in public prisons across Victoria. The ideal candidate will have relevant qualifications in health and extensive experience in managing AOD programs and teams. Responsibilities include ensuring service quality, leading a multidisciplinary team, and engaging with stakeholders....

A renewable energy provider is seeking a Customer Operations Manager to lead their Voice team in Melbourne. The successful candidate will have 3-5 years of experience in managing customer support teams and will be responsible for improving customer experiences through effective leadership and data analysis. This permanent, full-time role offers a competitive salary ranging from $110,000 to...

Technical Support Team Lead (24/7 Operations) Melbourne Full timeApply for this JobApply for this JobYour Contact Lara MartinShare this Job Job ID mwd_15058### Technical Support Team Lead (24/7 Operations) Melbourne Full timeApply for this JobApply for this JobWe are seeking an experienced Service Delivery Team Lead to lead and manage the VIC Services & Maintenance (S&M) portfolio.Reporting into...

We are seeking an experienced Service Delivery Team Lead to lead and manage the VIC Services & Maintenance (S&M) portfolio.Reporting into the regional leadership team, this role will provide end-to-end accountability for operational performance, customer satisfaction, and continuous improvement, while working closely with Engineering, Projects, Commercial, and Field Services teams.Your...

A major food company in Australia seeks a Service Desk Team Lead to manage day-to-day operations of its IS Service Desk. The ideal candidate will have a minimum of three years in Desktop Support, strong communication skills, and a desire for continuous improvement. Responsibilities include leading Service Desk operations, managing ticket queues, and enhancing service quality. This role offers the...

A digital settlement platform provider in Melbourne is seeking an AML Support Lead to manage a team focused on onboarding and AML customer support. The role involves coaching team members, overseeing performance, and ensuring compliance with policies. Candidates should have at least three years of leadership experience and strong skills in stakeholder engagement. The position offers unique...

A leading digital settlement platform in Melbourne seeks an AML Support Lead to manage a team of specialists for customer onboarding and AML support. The role requires at least three years in a leadership position, emphasizing coaching and stakeholder collaboration to enhance service standards. Join a dynamic environment offering wellness days and career development opportunities with a...

A leading tech company in Australia is seeking a passionate Desktop Support Officer - Site Lead to ensure the smooth operations of customer technology services. You will coordinate high-quality onsite technical support, oversee hardware and software issue resolutions, and mentor a team of support officers. The ideal candidate possesses excellent communication skills, a customer-first attitude,...

About HomeMade HomeMade is an approved aged care provider dedicated to improving its customers' lives by empowering older people to self‑manage their service providers with the assistance of our clinical and customer support teams. Our transformative technology platform helps thousands of people retain choice and control by allowing them to create unique support plans that meet their specific...

A leading diagnostic imaging provider in Victoria seeks an experienced IT Support Team Lead. In this role, you will manage IT service delivery, support staff, and drive continuous improvement initiatives. Successful candidates will have a strong background in IT service management, proven leadership abilities, and excellent stakeholder engagement skills. This opportunity offers a competitive...

Tasmania is seeking an IT Support Lead to provide technical, hands-on leadership to our IT Support Officers in Melbourne. You will own day-to-day service desk operations and act as the senior technical escalation point. Your role combines deep technical capability with people leadership, driving high-level internal customer service across technology solutions. Join us if you have over 5 years of...

Macquarie Bank Limited in Melbourne is looking for a Team Manager to lead a dedicated team of fraud consultants. This role entails developing team performance to identify and prevent fraud, guiding clients through stressful situations, and ensuring compliance with regulations. The company promotes a diverse and inclusive workplace, offers hybrid work arrangements, and various wellbeing benefits,...

Easygo Gaming, headquartered in Melbourne, is seeking an IT Support Lead to provide technical leadership to a team of IT Support Officers. The role involves managing service desk operations, ensuring high-quality support, and overseeing troubleshooting for technical issues. The ideal candidate will have over 5 years of experience in a technical role and 2 years in a leadership position. Enjoy...

Career Calling International in Melbourne is seeking a forward-thinking RTO Support & Compliance Manager. This role requires strong leadership and compliance management skills, requiring interaction with Training Services to uphold quality measures. The position offers a competitive salary between AUD 68,000 – 80,000 per annum, along with benefits such as salary packaging, health initiatives, and...

A global contact centre company is seeking a Team Leader for their new Telco Hardship Support division in Melbourne. The role involves leading a team to provide empathetic support to customers in financial distress while ensuring compliance with standards. Successful candidates will demonstrate strong leadership and operational skills, guiding their team in a fast-paced, 24/7 environment. This...

An organization focused on behavioral support is seeking a Team Lead to enhance the quality of life for individuals with disabilities in Melbourne. The ideal candidate will manage a caseload, provide leadership to Behavior Support Practitioners, and ensure evidence-based support services. The role offers flexible scheduling, professional development opportunities, and a supportive team culture....

Overview At Outcomes Connect Australia (OCA), we believe people do their best work when they feel connected, supported and inspired. Since 2018, OCA has empowered Behaviour Support Practitioners to build confidence, develop their clinical skills and achieve best practice. Through genuine connection, collaborative learning and purposeful practice, practitioners’ careers have transformed and...

Kapsch Trafficcom Transportation SA. is looking for a Technical Support Team Lead to manage their Melbourne operations. This role demands strong leadership in service delivery, ensuring compliance with contracts and KPIs. You'll build relationships with key clients and oversee performance measures in a hybrid environment. The ideal candidate will have proven experience in service management and...