visitor experience jobs in Melbourne, VIC

A regional museum organization is seeking a Visitor Experience Officer to deliver exceptional visitor experiences and engage with diverse audiences. The role involves providing information and assistance, facilitating enquiries, and supporting a vibrant cultural experience in the museum. Candidates must have strong customer service skills and be willing to participate in performance management...

A leading visitor services provider is looking for a Visitor Services Coordinator at Melbourne Airport. The role involves coordinating a mix of volunteers and staff, ensuring high standards of customer service, and managing various operational tasks in a dynamic airport environment. Ideal candidates should have experience in project coordination, strong attention to detail, and the ability to...

Strategise with purpose. Motivate with energy. Deliver an exceptional experience every time. 22nd January 2026 The Opportunity: Imagine working in Australia's highest alpine village, where your office looks out over breathtaking snow‐capped peaks in winter and vibrant alpine landscapes in summer. If that sounds like your ideal workplace—and you have the leadership capability to guide our...

Visitor Experience Supervisor (Parental Leave) Love fast paced days, leading customer service operations, coaching seasonal teams and elevating guest experience? The Opportunity We're looking for a values led and people‐focused leader to proactively deliver high‐quality, inclusive and memorable visitor experiences across the resort. If you thrive in dynamic frontline environments and love...

We are expanding our Product & Customer Success team with 'impact-driven' roles in sustainable travel. The relationship between our product and our customer's success is the reason we exist. Understanding visitor travel, its operational, commercial, and environmental impact is central to this role. Reporting to our Head of Product & Systems Integration you will help our customers deploy YST to...

A leading security firm in Australia is seeking casual customer-focused security officers for the National Gallery of Victoria. This role involves greeting visitors, maintaining safety, and providing excellent customer service. Key qualifications include a Certificate II in security operations, valid Victorian Security License, and strong customer service skills. Ideal candidates should be...

Opportunity to work in iconic Victorian organisation 2 part time, fixed term positions available (1 October 2024 – 31 March 2025) South Yarra location Who We Are Royal Botanic Gardens Victoria (RBGV) employs over 240 staff overseeing two beautiful world-class gardens, Royal Botanic Gardens Melbourne and Royal Botanic Gardens Cranbourne. The organisation fosters an understanding and...

Overview About ACMI ACMI is your museum of screen culture. Watch, play, make and discover the universe of screen-based art, films, TV and videogames. Visit us in Naarm/Melbourne's Fed Square, online and on tour. Our museum attracts millions of visitors through a vibrant offer of exhibitions, screenings, commissions and festivals. ACMI's industry, education and creative incubator programs inspire...

Who We Are Royal Botanic Gardens Victoria (RBGV) employs over 240 staff overseeing two beautiful world-class gardens, Royal Botanic Gardens Melbourne and Royal Botanic Gardens Cranbourne. The organisation fosters an understanding and appreciation for plants and the natural world through arts and culture and education programs, world-leading scientific research, plant conservation programs, and...

Britt Romstad (ED of Experience & Engagement) Contact email About this role ACMI is seeking a Visitor Experience (VX) Manager to lead our Visitor Experience team. The VX Manager provides end-to-end operational leadership of the VX team ensuring an exceptional experience for our museum visitors. The role will develop and deliver innovative, visitor-centred experience and service design, which...

A health service for Aboriginal communities is seeking a Nurse Home Visitor in Newman, Western Australia. The role involves providing culturally appropriate care to pregnant women and their families through comprehensive visiting services. Candidates must be registered nurses with at least 3 years of experience and demonstrate effective communication and engagement skills with First Nations...

- Open to International applicants with valid Canadian Work permits: Yes Destination Greater Victoria is a dynamic destination marketing organization looking to add to our talented team. With a membership of over 950 businesses, we offer a fast-paced, positive, and results-oriented culture. We offer a unique opportunity to contribute to the tourism industry and work collaboratively with a...

Visitor Economy Officer Be a changemaker – influence how our region grows and thrives through tourism. Work with purpose – contribute to the social, cultural, and economic vitality of our community. Part time, 3 days per week – $93,538- $110,828 + super (pro rata) Office location, hybrid work model About the Opportunity Are you ready to shape the future of tourism in one of Victoria's most...

A leading alpine resort management company in Victoria seeks a Head of Visitor Experience at Mt Hotham Alpine Resort. This role involves leading a customer-focused team to enhance guest engagement through innovative strategies while managing relationships with stakeholders. A degree in tourism and over 6 years of experience in destination tourism are required. The position offers a competitive...

Someone who likes to be in the know, and gets things done –a mover and a shaker. Would like to work at the airport / airport environment, that operates 7 days, 20 hours/day. Experience in coordina ting projects/people/events. Wo rking in a small team with Visitor Services Manager and Supervisor to build a committed team of paid and volunteers who support each other, foster a healthy,...

Opportunity to work in iconic Victorian organisation 2 part time, fixed term positions available (1 October 2024 – 31 March 2025) South Yarra location Who We Are What You'll Do The Supervisor Visitor Experience (Extended Hours) is responsible for providing exceptional customer service to new and existing visitors to Melbourne Gardens through leadership of the Visitor Experience team, during...

A local destination marketing organization in Victoria, Australia, seeks a Visitor Information Counsellor to enhance visitor experiences. The role involves connecting visitors with attractions and services, driving revenue, and maintaining resources at the Visitor Centre. Ideal candidates will exhibit sales-driven customer service experience, local knowledge, and enthusiasm. This position offers...

Kate Stone, Visitor and Member Services Manager, 0466 680 122 About the Department The Department of the Premier and Cabinet (DPC) drives the Premier’s priorities in South Australia. Our vision is to be the heart of government through providing important leadership, trusted advice and strategy as well as central support services for the social, environmental and economic issues that we face....

A leading visitor services company is seeking a Visitor Services Supervisor at Melbourne Airport, set to open July 1, 2025. The role involves leading a team, enhancing customer service, and ensuring contractual KPIs are met. Candidates must have experience in training and team management, plus a passion for delivering top-notch service. This opportunity offers flexible hours and a chance to make...

Interest/excitement to work in an airport environment that operates 7 days, 20 hours/day. Experience in leading, working, training people. Working in a small team with Visitor Services Manager and Coordinator to build a committed team of paid and volunteers who support each other, foster a healthy, inclusive, and high achieving work culture. Someone who sees symbiotic association between...