contact centre operator jobs in Australia

Join us as a day or afternoon shift contact centre agent! 19th January, 2026. Join our dynamic team at 13Cabs as a Call Centre Operator and embark on an exciting journey! If you thrive in fast‑paced environments and love delivering top‑notch customer service, we want you! Responsibilities - Answer customer calls and efficiently book taxis. - Dispatch drivers skilfully to ensure prompt...

About The Role This is a regional position supporting procurement-related enquiries and acting as a key escalation point for internal and external stakeholders. This role is essential to maintaining service continuity and timely resolution of procurement escalations across the cluster. Working arrangement - Initially 5 days on-site during training - Transition to hybrid: 2 days in the office...

Join to apply for the Contact Centre Operations Lead role at Keegan Adams Recruitment Join to apply for the Contact Centre Operations Lead role at Keegan Adams Recruitment Keegan Adams Recruitment provided pay range This range is provided by Keegan Adams Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay...

A leading recruitment agency is hiring multiple Contact Centre Operators in Ballarat for a short-term contract. This full-time position, requiring full onsite availability, entails assisting a diverse customer base in a high-volume customer service environment. Ideal candidates will have experience in contact centres, strong computer skills, and a calm, professional approach. The role emphasizes...

Overview Join our dynamic team at 13Cabs as a Call Centre Operator. If you thrive in fast-paced environments and love delivering top-notch customer service, we want you! Responsibilities - Answer customer calls and efficiently book taxis. - Dispatch drivers skilfully to ensure prompt service. - Provide exceptional customer service that sets us apart. Qualifications - Strong communication...

Job Overview Employment Type: Permanent Part Time Position Classification: Admin Off Level 2 Remuneration: $66,608.03 - $68,817.27 + 12.5% Super + Salary Packaging Hours Per Week: 8 Applications Close: Thursday 15th of January 2026 Position Provide high quality administration support including telephone communication and data entry to ensure effective and efficient functioning of the HNE...

A leading comparison service provider in Melbourne seeks an Operations Analyst to enhance Contact Centre performance through real-time analysis and reporting. You will prepare actionable insights, monitor adherence, and manage activities based on call volumes. Strong Excel skills and a background in a Contact Centre environment are essential. Join a supportive team dedicated to optimizing...

Select how often (in days) to receive an alert: This role can be based in either our Sydney, Canberra, or Melbourne offices. Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. Join Optus as an Operational Architect – Contact Centre, where you’ll provide technical leadership and...

This role can be based in either our Sydney, Canberra, or Melbourne offices. Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. Join Optus as an Operational Architect – Contact Centre, where you’ll provide technical leadership and architectural expertise to design and deliver...

Our Customer Service Contact Centre is the central hub of support for customers, store teams, and franchise partners across the Chemist Warehouse and Sigma Healthcare network. Operating in a fast paced call centre environment, we handle a high volume of inbound enquiries each day, providing operational guidance, product support, troubleshooting assistance, and solutions that help deliver the...

A leading aged care provider in Brisbane is seeking a Contact Centre Manager to lead and inspire the customer service team. The role involves overseeing daily operations, implementing quality assurance, and driving continuous improvement in service delivery. With a strong background in contact centre management, the ideal candidate will focus on optimizing customer experiences and developing team...

Permanent Part‑time – 8 hours per week – day to be confirmed (HNE Oral Health Contact Centre, Bar Beach, NSW). Salary: $66,608.03 – $68,817.27 + 12.5% super + salary packaging. Applications close: Thursday 15th of January 2026. Responsibilities Provide high‑quality administration support including telephone communication and data entry to ensure effective and efficient functioning of the HNE...

ComfortDelGro Corporation (CDC) is the largest private bus operator in NSW. Our subsidiaries, QCity, Hillsbus, Hunter Valley Buses and Blue Mountains Transit, provide passenger transport services to Queanbeyan and Canberra, Sydney’s North West, Hunter Valley and Blue Mountains regions. Operating in seven countries with over 24,300 employees and serving more than 2 million commuters daily, we are...

**This role can be based in either our Sydney, Canberra, or Melbourne offices.** Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. Operational Architect – Contact Centre Join Optus as an Operational Architect – Contact Centre, where you’ll provide technical leadership and...

A leading aged care provider in Brisbane is seeking a Contact Centre Manager to lead and inspire the customer service team. The role involves overseeing daily operations, implementing quality assurance, and driving continuous improvement in service delivery. With a strong background in contact centre management, the ideal candidate will focus on optimizing customer experiences and developing team...

Select how often (in days) to receive an alert: This role can be based in either our Sydney, Canberra, or Melbourne offices. Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. Join Optus as an Operational Architect – Contact Centre, where you’ll provide technical leadership and...

Join us as a day or afternoon shift contact centre agent! 19th January, 2026. Join our dynamic team at 13Cabs as a Call Centre Operator and embark on an exciting journey! If you thrive in fast‐paced environments and love delivering top‐notch customer service, we want you! Responsibilities - Answer customer calls and efficiently book taxis. - Dispatch drivers skilfully to ensure prompt...

A renowned consumer services company in Melbourne is seeking an Operations Analyst (Real Time) to optimize their Contact Centre operations. The role involves preparing reports, monitoring performance, and providing actionable insights to ensure service levels are maintained. The ideal candidate has experience in a Contact Centre environment, strong Excel skills, and the ability to communicate...

A leading support service organization is seeking a candidate for a regional position focused on procurement-related duties. This role involves delivering excellent customer service, resolving enquiries, and acting as a liaison between stakeholders. Candidates should possess strong communication skills and experience in a call or contact center. The position offers a hybrid work arrangement...

A leading aged care provider in Brisbane is seeking a Contact Centre Manager to lead and inspire the customer service team. The role involves overseeing daily operations, implementing quality assurance, and driving continuous improvement in service delivery. With a strong background in contact centre management, the ideal candidate will focus on optimizing customer experiences and developing team...