experience manager jobs in Victoria

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Store Manager: Lead Teams, Elevate Customer Experience

Endeavour Group
Wangaratta 3677

A prominent retail company is seeking a motivated Store Manager for their Dan Murphy's location in Wangaratta. This role involves inspiring and leading a team to create memorable experiences for customers while driving performance through strategic planning and community engagement. Ideal candidates will have leadership experience in retail or hospitality and possess strong communication skills....

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2 days ago

Store Experience Manager: Creative Brand Lead

Cotton On Group
Geelong

A leading retail company is seeking a Store Experience Manager in Geelong, Australia. This role focuses on conceptualizing and executing creative store experiences that deliver the brand's vision and increase foot traffic. Candidates should have strong Visual Merchandising experience and leadership skills. Benefits include competitive salary, flexible working options, and extensive perks such as...

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17 hours ago
Hybrid

Customer Experience Manager

First Light Technologies Ltd
Victoria

Reporting to the CEO, the Customer Experience Manager ensures customers have a positive experience with FLT by overseeing operations, managing a team, and implementing feedback‑driven improvements. They build strong relationships with customers and cross‑functional teams while continually enhancing processes and training for efficiency and satisfaction. This is a full‑time, permanent role that...

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5 hours ago
No Experience Hybrid

Member Experience Manager

The Scotch Malt Whisky Society
Melbourne 3001

1 day ago Be among the first 25 applicants Direct message the job poster from The Scotch Malt Whisky Society Position Title: Members Experience Manager Location: Melbourne, Australia (hybrid) Reports to: Managing Director, SMWS Australia Department: Member Services & Operations Position Summary The Members Experience Manager is responsible for ensuring an exceptional end-to-end experience...

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2 days ago

Front Office Duty Manager - Guest Experience Leader

Travel + Leisure Co.
Merrijig

A leading travel and vacation company in Merrijig is looking for a Front Office Duty Manager to oversee reception operations and ensure high customer service standards. This role involves managing a team, resolving guest issues, and maintaining efficient operations at the reception desk. Candidates should have proven Front Office experience, outstanding communication skills, and a positive...

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5 hours ago
Hybrid

AI Help Experience Program Manager (Hybrid)

Canva
Victoria

A leading design platform is looking for a Program Manager to enhance operational excellence across teams. This role focuses on managing the JIRA ecosystem, driving project delivery, and delivering data-driven insights. The ideal candidate will have over 5 years of experience in project management within fast-paced environments, and possess strong communication skills to effectively collaborate...

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5 days ago

Assistant Manager — Elevate Customer Experience

Adairs Retail Group
Victoria

A prominent retail organization in Victoria seeks an Assistant Manager committed to delivering exceptional customer experiences. This role involves supporting the Store Manager and leading a dedicated team to achieve performance targets. Strong leadership and team development skills are essential, along with a passion for creating a positive in-store atmosphere. Join us and be part of our...

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5 days ago
Remote

Assistant Store Manager (Customer Experience) - Dan Murphy's Traralgon

endeavour group careers
Traralgon

Assistant Store Manager (Customer Experience) Dan Murphys Traralgon Share your spirit If customer satisfaction was a competition you’d be the winner. As one of our Customer Experience Managers, you’ll channel your engagement and entrepreneurial spirit to create tailored in‑store customer experiences and inspiring merchandising that keep our community returning to Dans! We’re looking for a...

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2 days ago

F&B Duty Manager — Lead Team, Budget & Guest Experience at Resort

RACV Limited
Creswick

A leading hospitality company in Victoria is seeking a Food & Beverage Duty Manager to lead a team of professionals at their resort. This role requires strong leadership skills, experience in hospitality management, and a commitment to delivering exceptional customer experiences. The ideal candidate will be involved in financial management and operational oversight of food and beverage services...

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5 days ago

General Manager, Customer Experience & Technology Strategy

at
Bairnsdale

A Victorian Water Corporation is seeking a General Manager of Customer, Strategy and Technology to provide executive leadership across customer experience, corporate strategy, and technology. The ideal candidate will be a strategic leader with strong customer orientation and experience in leading change in complex environments. This role is crucial for embedding transformation and ensuring...

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2 days ago

Hotel Property Manager: Lead Ops & Guest Experience

Quest Serviced Apartments Pty
Geelong

A premium hotel brand in Geelong is seeking a proactive Property Manager to oversee operations, inspire a team, and deliver exceptional guest experiences. This full-time role involves managing various operational functions, including sales, reception, housekeeping, and maintenance. Ideal candidates will have a proven track record in senior hotel roles and possess strong leadership and...

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3 days ago

Store Manager - Lead Customer Experience & Merch Growth

Bras N Things Pty Ltd.
Victoria

A leading retailer in lingerie is looking for a driven Store Manager for their Eastland store in Victoria, Australia. This full-time position offers excellent opportunities for leadership and development within a supportive team environment. You will be responsible for enhancing customer experiences, executing visual merchandising, and managing stock processes. Benefits include significant...

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5 days ago

Assistant Store Manager — Customer Experience Leader

Gift Box
Victoria

A leading gifting retailer in Victoria is seeking an Assistant Manager to support store management and deliver exceptional customer service. In this role, you will train and coach team members while leading initiatives to meet store goals. The ideal candidate will possess strong leadership skills and an energetic personality, ensuring a positive shopping experience. If you're passionate about...

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4 days ago

Assistant Manager: Lead a High-Energy Team & Guest Experience

Schnitz
Mornington

A leading fast-casual dining brand in Australia is seeking an Assistant Manager to empower the team and enhance customer experience. In this role, you'll collaborate closely with the Restaurant Manager to develop essential management skills while leading your team to success. An ideal candidate is passionate about food, possesses exceptional leadership abilities, and offers outstanding customer...

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4 days ago

Regional Motel Manager - Lead Guest Experience

SRI GOURI PTY LTD
Kyabram

A regional motel is seeking a full-time Motel Manager to lead the team and ensure exceptional customer service. Responsibilities include supervising Front Office staff, troubleshooting guest issues, and maintaining high cleanliness standards. Candidates should possess strong leadership skills and have a minimum of 3 years experience in customer service, preferably within motel or hotel...

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5 hours ago
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Retail Service Leader | Customer Experience Manager

Myer
Bendigo 3552

A leading retail organization in Queensland is hiring a Customer Service Manager for their Mt Gravatt store. This role involves leading teams across departments to achieve outstanding customer service and results. Candidates should have strong people leadership skills and experience in retail management. The successful applicant will enjoy benefits like career development opportunities, team...

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5 hours ago

Assistant Restaurant Manager: Lead Team & Guest Experience

Craveable Brands Ltd.
Warrnambool

An established Australian restaurant group is looking for an Assistant Manager to lead a passionate team at Red Rooster. In this role, you'll support the Restaurant Manager in daily operations and create exceptional customer experiences. Ideal candidates thrive in fast‑paced settings, have management experience in hospitality, and possess strong leadership and commercial skills. Join us to make a...

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4 days ago

Assistant Venue Manager - Lead Ops & Guest Experience

Belgravia Health and Leisure Group Pty Ltd
Frankston 3915

A leading leisure organization in Victoria is looking for an Assistant Venue Manager to oversee operations at Pelican Park and Crib Point Pool. This role offers great career paths with a focus on community impact and professional development. Ideal candidates will have experience in pool plant operations and a customer-centered approach. Join a rapidly growing organization that values diversity...

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4 days ago
Hybrid

Program Manager - AI Help Experience

Canva
Victoria

Our flagship campus is in Sydney, with a growing presence in Melbourne. This will be a hybrid role either in Sydney or Melbourne, with a preference for Sydney. About the Group You’ll be joining AIHelp Experience,part of Canva’s User Voice org, and is one of our most advanced AI product teams. The group designs and builds the next generation of agentic, AI-powered support experiences such as the...

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5 days ago

Store Manager | Lead, Inspire & Grow Customer Experience

endeavour group careers
Echuca

A leading retail group in Echuca is seeking a passionate Store Manager to lead the team at Dan Murphy's. In this role, you will empower your team, enhance customer experiences, and drive business success through strategic planning. Ideal candidates will have a background in retail or hospitality leadership, strong communication skills, and a passion for inspiring others. The role offers...

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21 hours ago
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