Help Desk Analyst jobs in Canberra, ACT

A leading real estate services firm is seeking a Help Desk Supervisor in Canberra to lead a dynamic team of Helpdesk professionals. This role emphasizes team development and client service standards achievement. Ideal candidates will have management experience in customer service, strong analytical skills, and familiarity with helpdesk operations. This position offers an opportunity to thrive in...

A leading teleradiology provider in Australia is seeking a detail-oriented Radiologist Help Desk & PACS/RIS Support Specialist. This role is essential for onboarding and supporting radiologists on reporting systems. Key responsibilities include managing support inquiries, delivering training, and troubleshooting system issues. The ideal candidate will possess strong customer service skills and a...

A reputable remote company based in Australia is seeking a Part Time Remote Data Entry Clerk. This position offers flexible hours and permanent employment. Responsibilities include managing customer requests for technical assistance and ensuring timely responses. Ideal candidates should possess exceptional typing skills and attention to detail, with preference given to those with previous I.T....

A leading IT service provider in Brisbane is looking for a Level 2 ICT Helpdesk Technician. In this role, you'll provide remote technical support, assist with client projects, and troubleshoot Microsoft Cloud solutions. The ideal candidate has at least 2 years of experience, strong communication skills, and a growth mindset. You'll enjoy a supportive environment with career development...

Join our Client as a Content Manager (Admin Helpdesk Support) for 6 months as a non-ongoing emlpoyee, working with a talented team to tackle helpdesk enquiries, ensure smooth incident resolution, and uphold information management standards. Responsibilities: Handle incoming helpdesk enquiries with precision and efficiency. Collaborate closely with stakeholders to troubleshoot and resolve issues....

The Service Desk Analyst is part of Treasury’s IT Service Desk team. The team is responsible for the delivery of level 1 and level 2 ICT support services and end user hardware support to Treasury employees. The role is directly supported by an APS5 Senior Service Desk Team Lead and APS6 Service Desk Team Lead, together the team works in collaboration to deliver high level ICT services for the...

A leading IT services company in Canberra is looking for an Entry-level Service Desk Analyst to provide first-level troubleshooting and support for a large government organization. The ideal candidate is an Australian citizen with an active NV1 security clearance or willing to undergo an OSA. Responsibilities include diagnosing technical issues and managing account maintenance. This position...

A government ICT services agency is seeking a Service Desk Analyst based in Canberra. The role supports staff with technical ICT problems and requires excellent communication skills, analytical abilities, and knowledge of various IT tools such as Microsoft SCCM and ITIL frameworks. The ideal candidate will ensure compliance with policies while providing high-quality support in a dynamic...

A government agency is seeking a Service Desk Analyst in Canberra. The role involves delivering IT and hardware support to staff, managing workload through a ticketing system, and mentoring junior team members. Key responsibilities include providing level 1 and 2 technical support, maintaining documentation, and adapting to a shift roster. Candidates should have a strong background in IT support...

A leading tech firm in Canberra is seeking a Service Desk Analyst to provide high-quality ICT support. You will be the primary contact for ICT issues, ensuring smooth operations and exceptional customer service. The role requires strong analytical skills, experience in service desk environments, and an understanding of ITIL frameworks. Join a dynamic team that values inclusivity and offers...

A federal government contractor in Canberra is looking for an Associate Service Desk Analyst. This role involves managing and supporting Windows devices using Intune, while also providing advanced troubleshooting support for various applications. Candidates should have experience with M365 Apps, application packaging, and PowerShell scripting. Interested applicants can send their CV to the...

Synopsis About the role The Service Desk Analyst is part of Treasury’s IT Service Desk team. The team is responsible for the delivery of level 1 and level 2 ICT support services and end user hardware support to Treasury employees. The role is directly supported by an APS5 Senior Service Desk Team Lead and APS6 Service Desk Team Lead, together the team works in collaboration to deliver high...

A leading teleradiology provider in Australia is seeking a detail-oriented Radiologist Help Desk & PACS/RIS Support Specialist. This role is essential for onboarding and supporting radiologists on reporting systems. Key responsibilities include managing support inquiries, delivering training, and troubleshooting system issues. The ideal candidate will possess strong customer service skills and a...

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep...

A leading technology provider is seeking a Service Desk Analyst in Canberra. The ideal candidate will ensure documentation is available, build effective working relationships, and resolve issues using analytical skills. Interested applicants can reach out via email or phone for further details. This organization values equal employment opportunities and encourages applicants with disabilities to...

A reputable remote company based in Australia is seeking a Part Time Remote Data Entry Clerk. This position offers flexible hours and permanent employment. Responsibilities include managing customer requests for technical assistance and ensuring timely responses. Ideal candidates should possess exceptional typing skills and attention to detail, with preference given to those with previous I.T....

A leading IT service provider in Brisbane is looking for a Level 2 ICT Helpdesk Technician. In this role, you'll provide remote technical support, assist with client projects, and troubleshoot Microsoft Cloud solutions. The ideal candidate has at least 2 years of experience, strong communication skills, and a growth mindset. You'll enjoy a supportive environment with career development...

Join to apply for the Service Desk Analyst role at Leidos Australia. Service Desk Analyst – NV1 - Must be an Australian Citizen and hold an active NV1 security clearance, willing to undergo an OSA (Organisational Suitability Assessment). - Multiple positions available across VIC, ACT, WA, and QLD. - Kick‑start your career with a pathway for growth opportunities and on‑the‑job training. Your...

A government agency in Canberra is seeking a Service Desk Analyst to provide level 1 and 2 ICT support services to employees. Responsibilities include delivering IT solutions, training junior staff, and maintaining process documentation. The candidate should have prior experience in IT support, excellent communication skills, and flexibility to work in a rotating shift roster. The role also...

One of our Federal Government clients is looking for Service Desk Analyst in Canberra. We are looking for the following Skills/Experience: Responsibilities - Accountable to ensure that documentation is available and in an appropriate format for those providing or receiving support. - Build and sustain effective working relationships with team members and actively participates in team work and...