help desk manager jobs in Canberra, ACT

A leading real estate services firm is seeking a Help Desk Supervisor in Canberra to lead a dynamic team of Helpdesk professionals. This role emphasizes team development and client service standards achievement. Ideal candidates will have management experience in customer service, strong analytical skills, and familiarity with helpdesk operations. This position offers an opportunity to thrive in...

A reputable remote company based in Australia is seeking a Part Time Remote Data Entry Clerk. This position offers flexible hours and permanent employment. Responsibilities include managing customer requests for technical assistance and ensuring timely responses. Ideal candidates should possess exceptional typing skills and attention to detail, with preference given to those with previous I.T....

A leading teleradiology provider in Australia is seeking a detail-oriented Radiologist Help Desk & PACS/RIS Support Specialist. This role is essential for onboarding and supporting radiologists on reporting systems. Key responsibilities include managing support inquiries, delivering training, and troubleshooting system issues. The ideal candidate will possess strong customer service skills and a...

A leading IT service provider in Brisbane is looking for a Level 2 ICT Helpdesk Technician. In this role, you'll provide remote technical support, assist with client projects, and troubleshoot Microsoft Cloud solutions. The ideal candidate has at least 2 years of experience, strong communication skills, and a growth mindset. You'll enjoy a supportive environment with career development...

Join our Client as a Content Manager (Admin Helpdesk Support) for 6 months as a non-ongoing emlpoyee, working with a talented team to tackle helpdesk enquiries, ensure smooth incident resolution, and uphold information management standards. Responsibilities: Handle incoming helpdesk enquiries with precision and efficiency. Collaborate closely with stakeholders to troubleshoot and resolve issues....

A leading workers' compensation firm in Newcastle seeks dedicated individuals for entry-level claims management roles. Successful candidates will manage a portfolio of workers' compensation claims while providing timely and empathetic service to injured workers. This full-time, permanent position offers work-from-home flexibility after the initial training period and emphasizes personal growth...

About the Role Contractor Central is proud to partner with AUIT, a Canberra-based technology firm delivering IT managed services, support, and solutions across a range of government and commercial clients. We are seeking an experienced and proactive IT Service Desk Manager to lead AUIT’s service desk operations, ensuring high standards of customer service, technical delivery, and team...

Property Investment Strategist | Help Clients Build Wealth Through Property Property Investment Strategist | Locale Wealth Transform Financial Futures – With Property as the Vehicle. We’re not just helping Australians invest in property, we’re helping them change their lives. At Locale Wealth, we exist to empower people to fulfil their life aspirations through property. We don’t work for...

A leading AI technology firm is seeking an API Support Engineer to provide customer support and troubleshoot their API integrations. The ideal candidate has 1+ years of experience in a support role and a strong technical background. Responsibilities include acting as the first line of support for customers, managing bug reports, and contributing to technical documentation. This position offers a...

Our Why Datacom works with organisations and communities across New Zealand and Australia to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role (your why) At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and...

The Service Desk Analyst is part of Treasury’s IT Service Desk team. The team is responsible for the delivery of level 1 and level 2 ICT support services and end user hardware support to Treasury employees. The role is directly supported by an APS5 Senior Service Desk Team Lead and APS6 Service Desk Team Lead, together the team works in collaboration to deliver high level ICT services for the...

A government department in Australia is looking for a Service Desk Agent to provide first-point support for IT services. The role involves managing service requests and incidents while ensuring a professional demeanor. Ideal candidates will have experience in a call center and the ability to obtain a Security Clearance. This is a full-time, entry-level position based in Canberra, focusing on...

A government agency is seeking a Service Desk Analyst in Canberra. The role involves delivering IT and hardware support to staff, managing workload through a ticketing system, and mentoring junior team members. Key responsibilities include providing level 1 and 2 technical support, maintaining documentation, and adapting to a shift roster. Candidates should have a strong background in IT support...

A leading IT services company in Canberra is looking for an Entry-level Service Desk Analyst to provide first-level troubleshooting and support for a large government organization. The ideal candidate is an Australian citizen with an active NV1 security clearance or willing to undergo an OSA. Responsibilities include diagnosing technical issues and managing account maintenance. This position...

A leading teleradiology provider in Australia is seeking a detail-oriented Radiologist Help Desk & PACS/RIS Support Specialist. This role is essential for onboarding and supporting radiologists on reporting systems. Key responsibilities include managing support inquiries, delivering training, and troubleshooting system issues. The ideal candidate will possess strong customer service skills and a...

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep...

A reputable remote company based in Australia is seeking a Part Time Remote Data Entry Clerk. This position offers flexible hours and permanent employment. Responsibilities include managing customer requests for technical assistance and ensuring timely responses. Ideal candidates should possess exceptional typing skills and attention to detail, with preference given to those with previous I.T....

A leading AI technology firm is seeking an API Support Engineer to provide customer support and troubleshoot their API integrations. The ideal candidate has 1+ years of experience in a support role and a strong technical background. Responsibilities include acting as the first line of support for customers, managing bug reports, and contributing to technical documentation. This position offers a...

A leading IT service provider in Brisbane is looking for a Level 2 ICT Helpdesk Technician. In this role, you'll provide remote technical support, assist with client projects, and troubleshoot Microsoft Cloud solutions. The ideal candidate has at least 2 years of experience, strong communication skills, and a growth mindset. You'll enjoy a supportive environment with career development...

A leading workers' compensation firm in Newcastle seeks dedicated individuals for entry-level claims management roles. Successful candidates will manage a portfolio of workers' compensation claims while providing timely and empathetic service to injured workers. This full-time, permanent position offers work-from-home flexibility after the initial training period and emphasizes personal growth...