level 1 help-desk analyst jobs in Canberra, ACT

A leading automotive finance company in Australia is seeking a Service Desk Analyst to deliver high-quality Level 1 support for internal staff and partners. Responsibilities include logging and resolving technical issues via ServiceNow, contributing to knowledge articles, and ensuring excellent service delivery. The ideal candidate has a minimum of 3 years of IT support experience, solid...

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep...

Duties Description The New York State Insurance Fund (NYSIF) provides Workers’ Compensation Insurance to New York State employers. The Premium Audit Department (PAD) at NYSIF is responsible for ensuring insurance premiums are appropriately determined by employers' applicable payrolls. Field auditors perform reviews of employers' payrolls, financial and other pertinent records, as well as...

Service Desk Level Two Role Description Position Title:Service Desk Analyst – Level Two Reports To:IT Service Desk Manager / IT Operations Lead Location:Canberra, ACT (On-site or Hybrid depending on client) Role Purpose To provide advanced technical support and incident resolution for end users, escalating complex issues when necessary, and ensuring high-quality service delivery aligned with...

A government agency in Canberra is seeking a Service Desk Analyst to provide level 1 and 2 ICT support services to employees. Responsibilities include delivering IT solutions, training junior staff, and maintaining process documentation. The candidate should have prior experience in IT support, excellent communication skills, and flexibility to work in a rotating shift roster. The role also...

Overview Join Centorrino Technologies: Innovate, Grow, and Thrive with Us! At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024-2025 and one of the Best Places to Work Medium & Large Size in Australia for 2025, with an outstanding eNPS score of 68. And we’re not stopping there. We're on...

Overview Dice is the leading career destination for tech experts at every stage of their careers. Our client, Amerit Consulting, is seeking a Service Desk Analyst. Apply via Dice today! Position: Service Desk Analyst (Job Id -3170412) Location: San Francisco, CA 94104 (100% REMOTE) Duration: 6 Months + Strong Possibility of Extension Note: First 3-4 days are on site for training/orientation...

Overview ServiceNow System Administrator, Executive Level 1, Chief Information Officer role at the Department of Industry, Science and Resources. Join to apply for the role of ServiceNow System Administrator, Executive Level 1, Chief Information Officer. About The Department The Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Government's...

Senior Consultant - Talent Acquisition at IT Alliance Security Clearance: Must be able to obtain Negative Vetting Level 1 About the Role The Associate Service Desk Analyst (Desktop Engineer) will support and maintain the organisation's desktop environment. You'll play a key role in SOE deployment, endpoint management, and Intune/SCCM administration , helping the agency modernize its technology...

PERSOL APAC Canberra, Australian Capital Territory, Australia 1 day ago Be among the first 25 applicants Tech Recruitment Consultant @PERSOL ANZ | Advancing the world's technology workforce ?| ANU Alumni | Trilingual speaker PERSOL brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern...

A leading IT Managed Services Provider in Sydney is seeking an experienced Support Analyst to join their Service Centre team. The ideal candidate will resolve Level 1 and 2 managed services issues. Candidates must have at least 3 years of IT support experience, familiarity with ServiceNow, and possess a Microsoft Fundamentals certification. This position involves participation in a 24x7 roster...

Details Initial 3 months contract with strong potential for extensionActive NV1 Security Clearance (or ability to obtain) required to support this secure government programLocations: ACT, VIC About the Role We're seeking experienced Service Desk Technicians to provide technical support across a major upcoming program of work within a secure government environment. This role is ideal for IT...

Duties Description The New York State Insurance Fund (NYSIF) provides Workers' Compensation Insurance to New York State employers. The Premium Audit Department (PAD) at NYSIF is responsible for ensuring insurance premiums are appropriately determined by employers' applicable payrolls. Field auditors perform reviews of employers' payrolls, financial and other pertinent records, as well as...

JoinCentorrinoTechnologies: Innovate, Grow, and Thrive with Us! At Centorrino Technologies (CT), we’re more than just tech, we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work 2024-2025 and one of Australia’s Best Medium Workplaces 2025, with an outstanding eNPS score of 68. We’re growing fast and on a mission to redefine the customer experience...

The Service Desk Analyst is part of Treasury’s IT Service Desk team. The team is responsible for the delivery of level 1 and level 2 ICT support services and end user hardware support to Treasury employees. The role is directly supported by an APS5 Senior Service Desk Team Lead and APS6 Service Desk Team Lead, together the team works in collaboration to deliver high level ICT services for the...

Overview Dice is the leading career destination for tech experts at every stage of their careers. Our client, Amerit Consulting, is seeking a Service Desk Analyst. Apply via Dice today! Position: Service Desk Analyst (Job Id -3170412) Location: San Francisco, CA 94104 (100% REMOTE) Duration: 6 Months + Strong Possibility of Extension Note: First 3-4 days are on site for training/orientation...

A leading IT Managed Services Provider in Sydney is seeking an experienced Support Analyst to join their Service Centre team. The ideal candidate will resolve Level 1 and 2 managed services issues. Candidates must have at least 3 years of IT support experience, familiarity with ServiceNow, and possess a Microsoft Fundamentals certification. This position involves participation in a 24x7 roster...

A government agency in Canberra is seeking a Service Desk Analyst to provide level 1 and 2 ICT support services to employees. Responsibilities include delivering IT solutions, training junior staff, and maintaining process documentation. The candidate should have prior experience in IT support, excellent communication skills, and flexibility to work in a rotating shift roster. The role also...

Overview Join Centorrino Technologies: Innovate, Grow, and Thrive with Us! At Centorrino Technologies (CT), we're more than just tech—we're a community that goes beyond expectations. We've been recognised as a Great Place to Work in 2024-2025 and one of the Best Places to Work Medium & Large Size in Australia for 2025, with an outstanding eNPS score of 68. And we're not stopping there. We're on...

JoinCentorrinoTechnologies: Innovate, Grow, and Thrive with Us! At Centorrino Technologies (CT), we're more than just tech, we're a community that goes beyond expectations. We've been recognised as a Great Place to Work 2024-2025 and one of Australia's Best Medium Workplaces 2025, with an outstanding eNPS score of 68. We're growing fast and on a mission to redefine the customer experience...