remote support engineer jobs in Armidale, NSW

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless. Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI...

Responsibilities Take ownership of incoming customer issues by triaging, investigating, managing, and resolving complex issues and requests related to Chainguard Images Escalate issues to the Engineering team as needed Provide timely communication to customers, maintaining prescribed SLAs Communicate progress of issues and fixes to both technical and non-technical users Use problem solving and...

Overview Remote Support Engineer with DICOM and HL7 (m/w/d) at Philips. You'll be the first line of help for our customers — delivering exceptional service and ensuring they get the most out of Philips products. You'll support users across the DACH and EU regions, focusing on Patient Care and Cardiology Informatics solutions. This role is at the heart of our customer support operations, working...

Overview Customer Support Agent (Remote | Full Time | Weekend Availability Required). Full-Time | Remote | Intermediate Level | Australia Help Health Professionals Thrive - One Conversation at a Time At Zanda, we build software that helps health professionals around the world run smooth, efficient practices and deliver better care. We're looking for an experienced Customer Support Agent who is a...

2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About Mendaera, Inc. Mendaera is developing technology that will enable all healthcare providers to do more for their patients. Our platform combines real-time imaging, robotics, and artificial intelligence to make precise and consistent intervention more accessible. Our aim is to eliminate...

Responsibilities: Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that meet the needs of the client. Repairing hardware malfunctions, software issues, and networking problems. Maintaining good...

Nexl is the fast-growing LegalTech startup on a mission to elevate the business of law. Our platform is purpose-built for law firms, and brings together CRM, collaboration, and client intelligence in one solution — empowering lawyers, marketers, and BD teams to deepen relationships, accelerate growth, and win more high-value work. We're backed by top global VCs, recognised as one of Australia's...

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform , used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations,...

Senior Technical Support Engineer Join to apply for the Senior Technical Support Engineer role at Semgrep . About Semgrep Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer experiences....

Join to apply for the Technical Support Engineer- AUS role at honeycomb.io What We're Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do. We're working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our...

About Semgrep Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer experiences. Most of all, it means working with honesty and respect in a diverse community of dreamers and builders. We've...

Overview Support Engineer - APAC, Bilingual Japanese & English at Nerdio. This role supports customers across APAC, requiring fluency in English and Japanese and strong communication and technical skills. About Nerdio Nerdio adds value on top of the powerful capabilities in Azure Virtual Desktop, Windows 365, and Microsoft Intune by delivering hundreds of features that simplify management, ensure...

The Application Support Engineer (ASE) is a hybrid techno-functional role responsible for providing endto-end support for business-critical applications, proactively resolving issues, and documenting solutions to ensure knowledge transfer and efficient onboarding. As a key application help desk and production support team member, the ASE ensures the smooth operation of software systems while...

At Laravel, we are committed to creating tools that empower developers to build exceptional web applications while nurturing a supportive and inclusive global community. By joining our team, you'll play a pivotal role in helping developers succeed and thrive in their work. We're seeking experienced and empathetic Technical Support Engineers with hands-on knowledge of the Laravel ecosystem,...

Description Network Security Engineer Flexible work arrangements including remote options, life days program with up to an additional 12 days of leave per year. Grow your Cyber Security career within a large global enterprise and work with leading technology. We are a 'Family Friendly' certified workplace and actively support team members with diverse family needs. Leidos Australia invites you to...

Join to apply for the Support Engineering Manager role at Canonical 2 months ago Be among the first 25 applicants Join to apply for the Support Engineering Manager role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as...

About the Role AutoRABIT is looking for a Senior Technical Support Engineer to support AutoRABIT development processes and tools, who will assist our customers in very demanding and complex development environments. You will be expected to learn new products and technologies quickly and constantly. In addition, you are expected to have top-notch troubleshooting, communication, and customer...

About Megaport We're not your typical tech company – and we don't want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We're publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered...

Canonical Adelaide, South Australia, Australia Join or sign in to find your next job Join to apply for the Cloud Support Engineer role at Canonical Canonical Adelaide, South Australia, Australia 3 days ago Be among the first 25 applicants Join to apply for the Cloud Support Engineer role at Canonical Canonical is a leading provider of open source software and operating systems to the global...

Join to apply for the Associate Linux Support Engineer role at Canonical 3 days ago Be among the first 25 applicants Join to apply for the Associate Linux Support Engineer role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives...