remote support engineer jobs

A leading software security company is seeking a Senior Technical Support Engineer I who will troubleshoot technical issues, manage support tickets, and enhance customer experiences. The role can be performed remotely in Australia or Singapore. The ideal candidate has strong communication skills and experience in technical support or software engineering. This position offers competitive...

A leading technology company in Adelaide is seeking a Senior Technical Field Engineer to manage and support end user computing and service desk equipment. The successful candidate must have NV1/NV2 Security Clearance and will provide both remote and on-site support. Responsibilities include diagnosing, maintaining, and servicing equipment, while ensuring customer satisfaction. Strong time...

A global technology leader in Victoria is seeking a Remote Support Engineer (Japanese-Speaking) to provide customer support for industrial automation inquiries. The ideal candidate will have proficiency in Japanese, experience with industrial automation systems, and a Bachelor's degree in a related field. This hybrid role offers opportunities for professional development and working on diverse...

A leading civil engineering software company is seeking a qualified Technical Support Engineer to provide support, training, and demonstrations for civil engineering software. Responsibilities include technical support, mentoring team members, and assisting in problem resolution. Candidates should have a civil engineering degree, 3+ years in technical support, and experience with key civil design...

Hi, I'm Debbie, a Technical Support Manager at Customer.io. I’m looking for a Technical Support Engineer to join our team based in Australia. As a Technical Support Engineer, you’ll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating technical tasks mostly over...

A leader in renewable energy solutions is looking for a Mid-Senior Level Technical Support Specialist in Australia. This full-time position involves providing after-sales customer service technical support, developing documentation, and conducting training for clients and distributors. The ideal candidate has a Bachelor's in Engineering, 5+ years in technical support, and strong communication...

A leading analytics firm is seeking a Technical Customer Support Engineer to support global clients in utilizing ClickHouse technology. This remote role requires strong technical knowledge, particularly in SQL databases and familiarity with cloud-native applications. Excellent written and verbal communication skills in English and German are essential. The role includes developing solutions for...

A technology solutions provider in Australia is seeking a highly skilled Technical Support Engineer to deliver exceptional customer service for enterprise workload automation solutions. The successful candidate will diagnose complex technical issues, work with engineering teams, and create scripts to enhance efficiency. With 4+ years of experience in a technical support role, strong diagnostic...

A leading AI startup is seeking an API Support Engineer to provide customer support. This remote role involves assisting customer integrations, serving as a product expert, and collaborating with developers. Ideal candidates have over a year of experience in a technical customer-facing role and can effectively communicate across teams. The position is based in Australia, requiring availability...

A global technology services leader is seeking a Windows File Services Custom Application Support L2 Engineer. This role will involve operational support for applications, incident resolution, and collaboration with platform teams. The ideal candidate should have a Bachelor’s degree in IT, operational support experience, and familiarity with ITIL processes. Strong problem-solving skills and...

A prominent cybertech company is seeking an Associate Customer Support Engineer to enhance customer satisfaction by delivering exceptional support remotely in Australia. This role involves managing support tickets, providing real-time guidance, and contributing to onboarding processes. Candidates should have a strong technical aptitude, prior experience in customer support, and an understanding...

A leading Conversational AI firm is seeking a Senior Application Support Engineer to provide expert support for their innovative platform. This role involves serving as the technical focal point for complex customer issues while collaborating with cross-functional teams. Candidates should have at least 3 years of experience in a Tier 3/4 support role and a technical degree. The position is fully...

A technology services provider in Australia is seeking an Associate Network Engineer to join their Networks Managed Services team. This full-time role involves providing technical support, monitoring network performance, and assisting in customer projects. Ideal candidates have 2+ years in a professional environment, a strong understanding of networking and security, and excellent communication...

An innovative technology firm in Australia seeks a skilled developer to build an AI-powered mobile application for crop nutrition and fertilizer recommendations. The role includes designing AI-driven engines, optimizing backend systems, and collaborating with experts to create scalable solutions. Candidates should have experience in AI application development, particularly with Python and...

A global tech company in Townsville City is seeking an experienced Advance Technical Support Engineer to join their Blue Planet Global Support Team. This role focuses on providing post-sales support for customers using Blue Planet products, requiring strong analytical and troubleshooting skills. The ideal candidate enjoys direct interaction with customers and is self-motivated to resolve issues...

A technology services firm based in Perth is looking for a Support Engineer with 3-5 years of experience in a multi-customer MSP environment. This role involves providing technical support and resolving complex issues related to networking and security. Candidates should be technology generalists and possess excellent problem-solving and communication skills. This position can offer a competitive...

A leading technology company in Australia is seeking a Sr. Technical Support Engineer I to provide expert-level assistance for their hardware/software solutions. You will resolve complex technical issues, support law enforcement agencies, and collaborate with global teams. Ideal candidates have experience in technical support or systems engineering, strong analytical skills, and a background in...

A global connectivity leader is seeking an Advance Technical Support Engineer based in Australia to join the Blue Planet Global Support Team. The successful candidate will provide L3 support, troubleshoot customer issues, and work with global customers. Key skills include strong analytical, problem resolution, and communication abilities, along with a solid understanding of Linux operating...

A managed IT services provider is hiring a Service Desk L1 professional for remote work to assist clients. The role involves supporting clients via remote channels, troubleshooting hardware and software issues, and performing installations. The ideal candidate should have 3–4 years of experience in IT support, proficient in Windows O/S and macOS, and have strong communication skills. Knowledge of...

A leading IT services provider seeks a Lead Technical Field Engineer in Canberra, ACT. Responsibilities include installation and maintenance of IT equipment, providing Level 2 and Level 3 support, and ensuring customer satisfaction. Candidates must possess NV1 Security Clearance and demonstrate strong communication and problem-solving skills, with a focus on delivering exceptional customer...