remote support engineer jobs in Canberra, ACT

A leading IT services provider seeks a Lead Technical Field Engineer in Canberra, ACT. Responsibilities include installation and maintenance of IT equipment, providing Level 2 and Level 3 support, and ensuring customer satisfaction. Candidates must possess NV1 Security Clearance and demonstrate strong communication and problem-solving skills, with a focus on delivering exceptional customer...

A leading open source software company is looking for a Support Manager in Canberra. This role involves managing support teams, ensuring customer satisfaction, and driving continuous improvement in service delivery. Candidates should have extensive CLI experience with Linux, proven leadership skills, and a strong customer focus. The company offers a distributed work environment, annual...

OverviewRemote Support Engineer with DICOM and HL7 (m/w/d) at Philips. You'll be the first line of help for our customers — delivering exceptional service and ensuring they get the most out of Philips products. You'll support users across the DACH and EU regions, focusing on Patient Care and Cardiology Informatics solutions. This role is at the heart of our customer support operations, working...

ResponsibilitiesTake ownership of incoming customer issues by triaging, investigating, managing, and resolving complex issues and requests related to Chainguard ImagesEscalate issues to the Engineering team as neededProvide timely communication to customers, maintaining prescribed SLAsCommunicate progress of issues and fixes to both technical and non-technical usersUse problem solving and...

OverviewGrafana Labs is a remote-first, open-source company with a global user base. Grafana is used to monitor diverse systems, from beehives to climate projects. Grafana Labs supports customers with the Grafana LGTM Stack, available as fully managed Grafana Cloud or self-managed Grafana Enterprise Stack, featuring Grafana Mimir, Loki, and Tempo.We're scaling fast with a culture that emphasizes...

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless. Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI...

Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role (your why) This is an onsite role in Canberra working as a Desktop Support Engineer, where you will be responsible for the provision of all aspects of Desktop Services to a key Datacom...

A leading travel support firm is seeking a Travel Customer Service Representative to join their remote team. This role involves assisting clients throughout their travel journeys, from booking to post-trip follow-up, ensuring a seamless experience. Ideal candidates will possess strong communication skills and a genuine passion for travel. The position offers flexibility, remote work, and...

A travel agency is seeking a Travel Customer Representative to support clients from booking to return home. Responsibilities include responding to inquiries, assisting with bookings and changes, providing destination information, and ensuring client satisfaction. Ideal candidates will have excellent communication skills, strong customer service experience, and a passion for travel. This is a 100%...

A technology service group in Canberra is seeking an experienced Senior Support Analyst. The role involves providing technical leadership, managing IT environments, and ensuring effective support for clients. Candidates should have over 4 years in IT support, excellent troubleshooting abilities, and strong communication skills. The position allows for remote work up to 2 days per week and...

A remote online job platform offers opportunities for Customer Service Rep/Data Entry Clerk roles available in Canberra, Australia. This job allows for 100% remote work, providing the flexibility to create your own hours while performing data entry tasks. No prior experience or formal education is required, making it accessible to many. You can work from home comfortably and even earn part-time...

We are seeking a highly motivated and skilled IT Support Engineer to join our growing team in Canberra, ACT. As a key member of our support team, you will be responsible for providing first class technical assistance to our internal users and/or external clients. This role aligns with SFIA Level 4, demonstrating the application of established techniques and procedures, with some discretion in...

Technical Support Engineer Location: ACT Engagement: Permanent, full‑time (24/7 rostered shift environment) Security Clearance: NV1 Clearance (Minimum) | TS preferred or ability to upgrade Inside the role: - Team Environment: Small, operationally tight‑knit SATCOM team working alongside Defence personnel on live systems (Wideband and Narrowband). - Core Function: Tier‑1 operational...

A leading technology service provider in Canberra is seeking a Field Service Engineer. This role involves advising on technical requirements, supporting hardware, and mentoring staff while ensuring compliance with workplace safety regulations. Candidates should have experience in IT hardware management and hold a valid NV1 security clearance. The position supports a dynamic work environment with...

This role has been designed as ‘’Onsite’’ with an expectation that you will primarily work from an HPE partner/customer office. Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into...

A leading defense contractor is seeking a Field Engineer to support the Joint Range Extension program in Australia. The candidate will provide on-site customer support and mission assistance while ensuring effective maintenance of systems. This position requires an Active Secret Clearance and relevant technical experience. The role involves 24/7 mission support, troubleshooting systems, and...

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining TeamRLD means being part of a global effort of over 2,000 team members in making a...

A leading IT professional services provider in Canberra is seeking a Desktop Support Engineer to provide support for desktop services to enhance customer satisfaction. Responsibilities include assisting users with hardware setups, ensuring equipment readiness, and maintaining customer infrastructure. The ideal candidate has strong technical knowledge, exceptional communication skills, and...

A leading travel agency is seeking a Travel Customer Service Representative to provide exceptional support throughout clients' travel journeys. This remote position requires excellent communication skills and a background in customer service. Responsibilities include responding to inquiries, assisting with travel bookings, providing information, and ensuring a positive client experience....

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors....