remote support engineer jobs in Launceston, TAS

A leading technology firm in Perth is seeking a Service & Support Engineer to join their Customer Service team. This role involves working across the full service delivery lifecycle, ensuring customer KPIs are achieved through effective incident management and problem resolution. Candidates should have a relevant degree and experience in technical support, particularly in train control systems....

A leading open source software company is seeking a Cloud Support Engineer to assist customers with technical needs regarding Ubuntu and related products. Located in Canberra, this globally remote role requires expertise in Linux support, cloud computing, and advanced troubleshooting skills. Candidates should have a strong academic background and be able to engage effectively with customers. The...

About the Team Our Technical Support Engineering team is the backbone of our customer success, providing expert assistance and driving efficient solutions to complex technical challenges. We're a collaborative group of problem-solvers, passionate about delivering exceptional support and fostering strong relationships with our customers. Working within a global environment, we value teamwork,...

A global technology company is seeking a Solutions Engineer II to support sales with technical skills and foster relationships with customers and partners. The role involves conducting presentations, preparing proposals, and providing troubleshooting support. Candidates should have knowledge of network infrastructure, cloud technologies, and programming languages. This position offers competitive...

A leading technology company in Australia is seeking a Senior Customer Support Engineer to manage customer CDN configurations and communicate customer needs with teams. Candidates should have at least 2 years of experience in customer support, strong written communication skills in English and Japanese, and familiarity with programming languages. This role is remote with potential for hybrid work...

Hi, I'm Debbie, a Technical Support Manager at Customer.io. I'm looking for a Technical Support Engineer to join our team based in Australia. As a Technical Support Engineer, you'll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating technical tasks mostly over...

A growing cybersecurity firm in Australia is seeking an Associate Customer Support Engineer to join their remote team. You will handle customer inquiries, manage support tickets, and assist with onboarding while ensuring an excellent user experience. The ideal candidate has strong technical skills, customer support experience, and knowledge of cybersecurity concepts. This role fosters...

A leading IT provider in Australia is seeking a skilled Network Engineer to join their Support Engineering team. You will be responsible for providing both remote and on-site network support, troubleshooting client issues, and maintaining optimal performance of network infrastructure. Strong communication skills and hands-on experience with firewalls, switches, and routers are essential. The...

A reputable energy solutions company in Sydney is seeking a technical support engineer to assist customers remotely and on-site with energy storage systems. Key responsibilities include troubleshooting, fault analysis, documentation, and customer training. Candidates should have a Bachelor's in Electrical or Energy Engineering and strong communication skills. Experience in the energy storage...

A leading SaaS company is seeking a Support Engineer to join their remote-first team in Australia. In this role, you will provide frontline support for their accounting software platform, helping accountants solve real problems. Candidates should have an accounting background or strong accounting tech knowledge and be able to communicate effectively with users. This position offers flexibility, a...

A growing technology firm in Cockburn is seeking a Level 2 Support Engineer to deliver high-quality support for Microsoft environments. You will resolve customer issues, provide remote and on-site assistance, and build strong relationships. Ideal candidates have experience in IT support and a Certificate IV in Information Technology. This is an exciting opportunity for those passionate about...

An innovative technology firm in Australia seeks a skilled developer to build an AI-powered mobile application for crop nutrition and fertilizer recommendations. The role includes designing AI-driven engines, optimizing backend systems, and collaborating with experts to create scalable solutions. Candidates should have experience in AI application development, particularly with Python and...

A leading national enterprise in Australia is seeking a Senior Network Engineer to provide on-site and remote engineering support to a diverse client base across multiple industries. The role involves delivering enterprise networking services, troubleshooting complex network issues, and working in multi-vendor environments. Ideal candidates will have strong communication skills and experience in...

A leading Australian IT services provider in Cairns is looking for an Associate Systems Engineer to support end-users onsite, remotely, and in the field. You will work with Windows, Apple devices, and various tech environments. The role includes troubleshooting, desktop support, and contributing to project activities. Experience in desktop support, customer service skills, and some basic...

A global technology company is seeking a Senior Support Engineer to provide technical support and customer advocacy. In this role, you will troubleshoot complex issues, communicate effectively with customers, and collaborate with global engineering teams. Candidates should have a minimum of 6 years of relevant experience, be fluent in English and Japanese, and possess strong analytical and...

A leading cyber insurance innovator is seeking a Level 2 Platform Support Engineer to support users and partners. This role requires troubleshooting and resolving technical issues, maintaining communication with stakeholders, and documenting processes. Candidates should hold a Bachelor's degree and have experience with Jira or similar tools. The position is remote, with benefits including...

A leader in renewable energy solutions is looking for a Mid-Senior Level Technical Support Specialist in Australia. This full-time position involves providing after-sales customer service technical support, developing documentation, and conducting training for clients and distributors. The ideal candidate has a Bachelor's in Engineering, 5+ years in technical support, and strong communication...

A technology solutions provider in Australia is seeking a highly skilled Technical Support Engineer to deliver exceptional customer service for enterprise workload automation solutions. The successful candidate will diagnose complex technical issues, work with engineering teams, and create scripts to enhance efficiency. With 4+ years of experience in a technical support role, strong diagnostic...

A leading edge cloud service provider is seeking a Senior Customer Support Engineer for a full-time role in Melbourne, Australia. The ideal candidate should possess excellent communication skills in English and Japanese, alongside a strong technical background. Responsibilities include managing customer configurations, liaising with various departments, and contributing to documentation. This...

A leading tech company in Melbourne is seeking a Senior Support Engineer to join their Global Support team. This role involves troubleshooting issues with HashiCorp products and ensuring customer success. Candidates should have at least 6 years of Support Engineering experience, strong communication skills, and proficiency in scripting. You will work closely with customers and cross-functional...