visitor experience jobs in Victoria

A leading alpine resort management company in Victoria seeks a Head of Visitor Experience at Mt Hotham Alpine Resort. This role involves leading a customer-focused team to enhance guest engagement through innovative strategies while managing relationships with stakeholders. A degree in tourism and over 6 years of experience in destination tourism are required. The position offers a competitive...

A leading security firm in Australia is seeking casual customer-focused security officers for the National Gallery of Victoria. This role involves greeting visitors, maintaining safety, and providing excellent customer service. Key qualifications include a Certificate II in security operations, valid Victorian Security License, and strong customer service skills. Ideal candidates should be...

A regional art museum seeks a Volunteer Visitor Experience Officer to welcome visitors and provide information about exhibitions. The role involves assisting with gallery operations and supporting events, ideal for students or individuals interested in cultural engagement. Training will be provided, requiring reliability and a willingness to work in a team. This is a flexible role of 3–4 hours...

Visitor Experience Supervisor (Parental Leave) Love fast paced days, leading customer service operations, coaching seasonal teams and elevating guest experience? The Opportunity We’re looking for a values led and people‑focused leader to proactively deliver high‑quality, inclusive and memorable visitor experiences across the resort. If you thrive in dynamic frontline environments and love...

A local government organization in Mildura is seeking a Part-time Visitor Services Officer to engage with visitors and promote the region's tourism. This role involves creating itineraries, merchandising, and digital marketing in a dynamic environment. Ideal candidates will possess qualifications in tourism or customer service, strong interpersonal skills, and digital communication proficiency....

A leading environmental organization in Victoria seeks a Customer Service Officer to connect the community with parks, ensuring safe and accessible experiences. Responsibilities include assisting with inquiries, bookings, and improving customer interactions. Ideal candidates have experience in customer service, problem-solving skills, and effective communication abilities. The role offers...

Overview Supervisor Visitor Experience (Extended Hours) Royal Botanic Gardens Victoria•Melbourne, CBD - Opportunity to work in iconic Victorian organisation - 2 part time, fixed term positions available (1 October 2024 – 31 March 2025) What You'll Do The Supervisor Visitor Experience (Extended Hours) is responsible for providing exceptional customer service to new and existing visitors to...

A prominent conservation organization in Melbourne seeks a Visitor Services Manager. The role involves leading the Visitor Services Team to provide exceptional customer service and drive commercial opportunities that support conservation efforts. Candidates should have extensive customer service knowledge, retail experience, and strong financial management skills. The position is critical to the...

A regional museum organization is seeking a Visitor Experience Officer to deliver exceptional visitor experiences and engage with diverse audiences. The role involves providing information and assistance, facilitating enquiries, and supporting a vibrant cultural experience in the museum. Candidates must have strong customer service skills and be willing to participate in performance management...

A leading visitor services provider is looking for a Visitor Services Coordinator at Melbourne Airport. The role involves coordinating a mix of volunteers and staff, ensuring high standards of customer service, and managing various operational tasks in a dynamic airport environment. Ideal candidates should have experience in project coordination, strong attention to detail, and the ability to...

A local government organization in Mildura is seeking a part-time Visitor Services Officer to enhance the visitor experience. You will create engaging itineraries, promote the region, and support digital marketing efforts. The ideal candidate has a passion for tourism, excellent interpersonal skills, and the ability to work varied schedules, including weekends. Compensation is between $35.73 to...

We are expanding our Product & Customer Success team with 'impact-driven' roles in sustainable travel. The relationship between our product and our customer's success is the reason we exist. Understanding visitor travel, its operational, commercial, and environmental impact is central to this role. Reporting to our Head of Product & Systems Integration you will help our customers deploy YST to...

Strategise with purpose. Motivate with energy. Deliver an exceptional experience every time. 22nd January 2026 The Opportunity: Imagine working in Australia’s highest alpine village, where your office looks out over breathtaking snow‑capped peaks in winter and vibrant alpine landscapes in summer. If that sounds like your ideal workplace—and you have the leadership capability to guide our...

Visitor Experience Supervisor (Parental Leave) Love fast paced days, leading customer service operations, coaching seasonal teams and elevating guest experience? The Opportunity We're looking for a values led and people‐focused leader to proactively deliver high‐quality, inclusive and memorable visitor experiences across the resort. If you thrive in dynamic frontline environments and love...

Visitor Experience Officer (Voluntary) - Castlemaine - Reports to: Front of House Manager - Hours: Flexible shifts, typically 3–4 hours per week or fortnightly About Castlemaine Art Museum Castlemaine Art Museum (CAM) is one of regional Victoria’s most significant public art museums. Founded in 1913 and located on Dja Dja Wurrung Country, CAM has been supported by its community for more than a...

A leading Victorian organisation is seeking a Supervisor for Visitor Experience (Extended Hours) for two part-time positions in Melbourne. The role entails providing outstanding customer service, managing a team during busy periods, and ensuring safety protocols are followed. Candidates should have strong leadership skills and experience in a cultural or tourism setting. Applications are only...

A leading security firm in Australia is seeking casual customer-focused security officers for the National Gallery of Victoria. This role involves greeting visitors, maintaining safety, and providing excellent customer service. Key qualifications include a Certificate II in security operations, valid Victorian Security License, and strong customer service skills. Ideal candidates should be...

A leading alpine resort management company in Victoria seeks a Head of Visitor Experience at Mt Hotham Alpine Resort. This role involves leading a customer-focused team to enhance guest engagement through innovative strategies while managing relationships with stakeholders. A degree in tourism and over 6 years of experience in destination tourism are required. The position offers a competitive...

A regional art museum in Victoria is looking for a Volunteer Visitor Experience Officer to engage with visitors and help disseminate information about exhibitions. This role also involves assisting in gallery operations and supporting various events, making it perfect for students or those passionate about cultural engagement. The position offers flexibility with working hours of 3–4 hours...

Strategise with purpose. Motivate with energy. Deliver an exceptional experience every time. 22nd January 2026 The Opportunity: Imagine working in Australia's highest alpine village, where your office looks out over breathtaking snow‐capped peaks in winter and vibrant alpine landscapes in summer. If that sounds like your ideal workplace—and you have the leadership capability to guide our...