Contact Centre Manager jobs

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential...

1 day ago Be among the first 25 applicants This range is provided by SMAART Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$145,000.00/yr - A$145,000.00/yr Lead. Drive. Win. We’re on the lookout for a Contact Centre Manager who knows how to get results - someone ready to take ownership of a high-performing...

A leading service recruitment firm seeks a Director for Managed Contact Centre Services. This pivotal role involves owning strategy and operations of contact centre services across multiple regions. Candidates should possess over 15 years in ICT or Telco delivery, strong stakeholder management skills, and expertise in transforming contact centre operations. The position requires leadership over a...

Location: Docklands, VIC Employment Type: Full-time Lead, Inspire, and Transform Member Experience Are you a dynamic leader with a passion for delivering exceptional customer service? We’re looking for a Contact Centre Manager to lead high-performing teams and shape the future of our contact centre operations. This is a fast-paced, continuously evolving role where you’ll drive strategic...

A leading Australian bank is seeking a Team Manager for their Customer Contact Centre in South Yarra. The successful candidate will lead a team of up to 18 specialists, focusing on delivering exceptional service and managing daily operations. Responsibilities include coaching and mentoring the team to achieve service and sales targets. Ideal candidates will possess strong management skills, sales...

A leading recruitment agency is seeking a Director for Managed Contact Centre Services. This pivotal role involves overseeing strategy and operations across multiple countries, ensuring service excellence in a competitive market. The ideal candidate will have over 15 years' experience in ICT or Telco service delivery, proven leadership of large operational teams, and a deep understanding of Cloud...

Create your best future and join Westpac as a Senior Project Manager / Senior Scrum Master. What’s the role? Westpac is seeking a dynamic Senior Project Manager / ជSenior Scrum Master to lead the end-to-end discovery, design, integration, and deliveryвари fo our cloud-based contact centre program. Supporting more than 6,000 agents across multiple business units, this role is pivotal in...

First Nations Team Manager – Service Contact Centre - Full-time - Department: Roadside Service Providers We're one of Australia’s most trusted brands and proudly member owned, with our people and community at the heart of everything we do. From our legendary Roadside assistance to electric vehicle charging networks, the NRMA Group also owns and operates NRMA Parks and Resorts, SIXT car rental,...

A customer-centric financial institution in South Yarra seeks a Team Manager for their Customer Contact Centre. You'll lead a team of specialists, ensuring exceptional service and developing team members. This full-time role offers flexible working, and requires strong team management and sales experience. Join a bank that benefits everyday people and enjoy fantastic employee benefits, including...

Join to apply for the Contact Centre Manager role at MUFG Pension & Market Services. A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust,...

Join to apply for the Contact Centre Manager role at Mable. Be among the first 25 applicants. 2 days ago. Overview Mable is part of the Attain Healthtech Group of Companies, which includes HomeMade, Mable Direct and Leap In!. These entities share common values: creating lasting, positive change across the care and support sector; believing in technology as an enabler; and driving better...

Business Development Manager – Unified Communications / Contact Centre Solutions Are you a Hunter? Do you have a successful record selling Unified Communications Solutions? Are you interested in joining one of Australia's leading service providers whose growth is phenomenal? Do you want the benefit of an uncapped commission plan? This opportunity could be the one you've been waiting for! Who...

Optus is a leading Telecommunications company that is known for delivering innovative solutions to its customers, disrupting the industry, and becoming a technology company with a diverse offering of products and services. With a strong commitment to excellence and a customer-centric approach, we’re committed to pushing the boundaries of artificial intelligence and digital channels to accelerate...

A national health board in Scotland is looking for a Contact Centre Team Leader to manage and motivate a team in a hybrid working environment. This role involves ensuring excellent customer service and efficient data management. Candidates should have experience in call centre operations and be proficient in working with Microsoft products. The position offers flexible working hours, while...

Director, Managed Contact Centre Services Peoplebank is partnering with a leading enterprise organisation to recruit an accomplished senior leader for the role of Director, Managed Contact Centre Services. This is a pivotal executive-level position responsible for the strategy, transformation, and operational delivery of managed contact centre services across commercial and government...

Join to apply for the Contact Centre Manager role at Mable. HomeMade, Mable, Leap In! and Mable Direct are entities under the Attain Healthtech Group of Companies. While our companies are diverse, three similarities bind us: we exist to create lasting, positive change across the entire care and support sector; we believe in technology as an enabler; we’re driven by helping customers attain...

Director, Managed Contact Centre Services Peoplebank is partnering with a leading enterprise organisation to recruit an accomplished senior technical contact centre leader for the role of Director, Managed Contact Centre Services. This is a pivotal executive level position suited to a leader who has built their career from a deep Contact Centre Technical Specialist foundation, progressed into...

HomeMade, Mable, Leap in! and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us: 1. We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care 2. We believe in technology as an enabler 3. We’re driven by helping...

HomeMade, Mable, Leap in! and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us: 1. We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care 2. We believe in technology as an enabler 3. We’re driven by helping...

HomeMade, Mable, Leap in! and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us: 1. We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care 2. We believe in technology as an enabler 3. We’re driven by helping...