contact centre operations manager jobs

A national health board in Scotland is looking for a Contact Centre Team Leader to manage and motivate a team in a hybrid working environment. This role involves ensuring excellent customer service and efficient data management. Candidates should have experience in call centre operations and be proficient in working with Microsoft products. The position offers flexible working hours, while...

Join to apply for the Contact Centre Operations Lead role at Keegan Adams Recruitment Join to apply for the Contact Centre Operations Lead role at Keegan Adams Recruitment Keegan Adams Recruitment provided pay range This range is provided by Keegan Adams Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay...

About The Role This is a regional position supporting procurement-related enquiries and acting as a key escalation point for internal and external stakeholders. This role is essential to maintaining service continuity and timely resolution of procurement escalations across the cluster. Working arrangement - Initially 5 days on-site during training - Transition to hybrid: 2 days in the office...

Overview Join our dynamic team at 13Cabs as a Call Centre Operator. If you thrive in fast-paced environments and love delivering top-notch customer service, we want you! Responsibilities - Answer customer calls and efficiently book taxis. - Dispatch drivers skilfully to ensure prompt service. - Provide exceptional customer service that sets us apart. Qualifications - Strong communication...

Our Customer Service Contact Centre is the central hub of support for customers, store teams, and franchise partners across the Chemist Warehouse and Sigma Healthcare network. Operating in a fast paced call centre environment, we handle a high volume of inbound enquiries each day, providing operational guidance, product support, troubleshooting assistance, and solutions that help deliver the...

Contact Centre Operator Hunter New England Local Health District Job Details - Employment Type: Permanent Part Time - Position Classification: Admin Off Level 2 - Remuneration: $66,608.03 - $68,817.27 + 12.5% Super + Salary Packaging - Hours Per Week: 8 - Requisition ID: REQ625627 - Applications Close: Thursday 15th of January 2026 Provide high quality administration support including...

A leading aged care provider in Brisbane is seeking a Contact Centre Manager to lead and inspire the customer service team. The role involves overseeing daily operations, implementing quality assurance, and driving continuous improvement in service delivery. With a strong background in contact centre management, the ideal candidate will focus on optimizing customer experiences and developing team...

Contact Centre Operator / Shared Services Administration Officer Using your high level administrative skills and customer service abilities, this role will involve responding to multi‑channel customer enquiries as a first point of contact within a fast‑paced enquiry centre of a State Government Department, based in Dubbo NSW. NOTE: applicants must be able to work in‑office at the Dubbo...

A renowned consumer services company in Melbourne is seeking an Operations Analyst (Real Time) to optimize their Contact Centre operations. The role involves preparing reports, monitoring performance, and providing actionable insights to ensure service levels are maintained. The ideal candidate has experience in a Contact Centre environment, strong Excel skills, and the ability to communicate...

A leading recruitment agency is hiring multiple Contact Centre Operators in Ballarat for a short-term contract. This full-time position, requiring full onsite availability, entails assisting a diverse customer base in a high-volume customer service environment. Ideal candidates will have experience in contact centres, strong computer skills, and a calm, professional approach. The role emphasizes...

A leading aged care provider in Brisbane is seeking a Contact Centre Manager to lead and inspire the customer service team. The role involves overseeing daily operations, implementing quality assurance, and driving continuous improvement in service delivery. With a strong background in contact centre management, the ideal candidate will focus on optimizing customer experiences and developing team...

A national health board in Scotland is looking for a Contact Centre Team Leader to manage and motivate a team in a hybrid working environment. This role involves ensuring excellent customer service and efficient data management. Candidates should have experience in call centre operations and be proficient in working with Microsoft products. The position offers flexible working hours, while...

A leading support service organization is seeking a candidate for a regional position focused on procurement-related duties. This role involves delivering excellent customer service, resolving enquiries, and acting as a liaison between stakeholders. Candidates should possess strong communication skills and experience in a call or contact center. The position offers a hybrid work arrangement...

A national health board in Scotland is looking for a Contact Centre Team Leader to manage and motivate a team in a hybrid working environment. This role involves ensuring excellent customer service and efficient data management. Candidates should have experience in call centre operations and be proficient in working with Microsoft products. The position offers flexible working hours, while...

A national health board in Scotland is looking for a Contact Centre Team Leader to manage and motivate a team in a hybrid working environment. This role involves ensuring excellent customer service and efficient data management. Candidates should have experience in call centre operations and be proficient in working with Microsoft products. The position offers flexible working hours, while...

A national health board in Scotland is looking for a Contact Centre Team Leader to manage and motivate a team in a hybrid working environment. This role involves ensuring excellent customer service and efficient data management. Candidates should have experience in call centre operations and be proficient in working with Microsoft products. The position offers flexible working hours, while...

A national health board in Scotland is looking for a Contact Centre Team Leader to manage and motivate a team in a hybrid working environment. This role involves ensuring excellent customer service and efficient data management. Candidates should have experience in call centre operations and be proficient in working with Microsoft products. The position offers flexible working hours, while...

A national health board in Scotland is looking for a Contact Centre Team Leader to manage and motivate a team in a hybrid working environment. This role involves ensuring excellent customer service and efficient data management. Candidates should have experience in call centre operations and be proficient in working with Microsoft products. The position offers flexible working hours, while...

A national health board in Scotland is looking for a Contact Centre Team Leader to manage and motivate a team in a hybrid working environment. This role involves ensuring excellent customer service and efficient data management. Candidates should have experience in call centre operations and be proficient in working with Microsoft products. The position offers flexible working hours, while...

A national health board in Scotland is looking for a Contact Centre Team Leader to manage and motivate a team in a hybrid working environment. This role involves ensuring excellent customer service and efficient data management. Candidates should have experience in call centre operations and be proficient in working with Microsoft products. The position offers flexible working hours, while...