remote support engineer jobs in Northern Territory

OverviewGrafana Labs is a remote-first, open-source company with a global user base. Grafana is used to monitor diverse systems, from beehives to climate projects. Grafana Labs supports customers with the Grafana LGTM Stack, available as fully managed Grafana Cloud or self-managed Grafana Enterprise Stack, featuring Grafana Mimir, Loki, and Tempo.We're scaling fast with a culture that emphasizes...

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless. Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI...

OverviewRemote Support Engineer with DICOM and HL7 (m/w/d) at Philips. You'll be the first line of help for our customers — delivering exceptional service and ensuring they get the most out of Philips products. You'll support users across the DACH and EU regions, focusing on Patient Care and Cardiology Informatics solutions. This role is at the heart of our customer support operations, working...

ResponsibilitiesTake ownership of incoming customer issues by triaging, investigating, managing, and resolving complex issues and requests related to Chainguard ImagesEscalate issues to the Engineering team as neededProvide timely communication to customers, maintaining prescribed SLAsCommunicate progress of issues and fixes to both technical and non-technical usersUse problem solving and...

Join to apply for the Associate Linux Support Engineer role at Canonical3 days ago Be among the first 25 applicantsJoin to apply for the Associate Linux Support Engineer role at CanonicalGet AI-powered advice on this job and more exclusive features.Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu,...

Responsibilities: Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that meet the needs of the client. Repairing hardware malfunctions, software issues, and networking problems. Maintaining good...

In this role, you will provide specialized technical support for advanced distribution management systems (DMS) and outage management systems (OMS), ensuring smooth operation and high availability of critical electrical grid software. You will work closely with clients and cross-functional teams to diagnose, troubleshoot, and resolve intermediate to advanced technical issues. Your expertise in...

About Semgrep Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer experiences. Most of all, it means working with honesty and respect in a diverse community of dreamers and builders. We've...

Customer Support Engineer - Tasmania Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by ****. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems. Your challenge A great opportunity waits for a customer-oriented engineer to become part of our team...

At Laravel, we are committed to creating tools that empower developers to build exceptional web applications while nurturing a supportive and inclusive global community. By joining our team, you'll play a pivotal role in helping developers succeed and thrive in their work. We're seeking experienced and empathetic Technical Support Engineers with hands-on knowledge of the Laravel ecosystem,...

OverviewSupport Engineer - APAC, Bilingual Japanese & English at Nerdio. This role supports customers across APAC, requiring fluency in English and Japanese and strong communication and technical skills.About NerdioNerdio adds value on top of the powerful capabilities in Azure Virtual Desktop, Windows 365, and Microsoft Intune by delivering hundreds of features that simplify management, ensure...

Senior Application Support Engineer (Tier 3) - LivePerson Australia Location: Melbourne, VIC (Required: 1 day/week in the Melbourne office) Position Overview LivePerson (NASDAQ: LPSN) is pioneering trusted enterprise Conversational AI and digital transformation. The world's leading brands rely on our award-winning Conversational Cloud platform to connect with millions of consumers, powering...

Senior Technical Support Engineer Join to apply for the Senior Technical Support Engineer role at Semgrep. About Semgrep Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer...

Overview Grafana Labs is a remote-first, open-source company with a global user base. Grafana is used to monitor diverse systems, from beehives to climate projects. Grafana Labs supports customers with the Grafana LGTM Stack, available as fully managed Grafana Cloud or self-managed Grafana Enterprise Stack, featuring Grafana Mimir, Loki, and Tempo. We're scaling fast with a culture that...

Senior Application Support Engineer (Tier 3) - LivePerson Australia Location: Melbourne, VIC (Required: 1 day/week in the Melbourne office) Position Overview LivePerson (NASDAQ: LPSN) is pioneering trusted enterprise Conversational AI and digital transformation. The world's leading brands rely on our award-winning Conversational Cloud platform to connect with millions of consumers, powering...

OverviewRemote Support Engineer with DICOM and HL7 (m/w/d) at Philips. You'll be the first line of help for our customers — delivering exceptional service and ensuring they get the most out of Philips products. You'll support users across the DACH and EU regions, focusing on Patient Care and Cardiology Informatics solutions. This role is at the heart of our customer support operations, working...

Join to apply for the Cloud Support Engineer role at Canonical1 week ago Be among the first 25 applicantsJoin to apply for the Cloud Support Engineer role at CanonicalGet AI-powered advice on this job and more exclusive features.Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used...

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless. Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI...

Join to apply for the Cloud Support Engineer role at Canonical1 week ago Be among the first 25 applicantsJoin to apply for the Cloud Support Engineer role at CanonicalGet AI-powered advice on this job and more exclusive features.Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used...

Customer Support Engineer - Tasmania page is loaded## Customer Support Engineer - Tasmanialocations: Australia - Remote Basedtime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 29, **** (22 days left to apply)job requisition id: ******### Job TitleCustomer Support Engineer - Tasmania### Job DescriptionPhilips is a leading global healthcare company aiming to improve...