senior technical support engineer jobs in Canberra, ACT

A leading provider of risk management software in Canberra is seeking a dedicated support specialist to troubleshoot customer issues and manage support tickets. The ideal candidate has over 3 years of experience in a similar role, strong problem-solving and client engagement skills, and an understanding of technical support processes. This full-time, on-site role emphasizes work/life balance and...

Senior Technical Support Engineer Join to apply for the Senior Technical Support Engineer role at Semgrep. About Semgrep Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer...

About Semgrep Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer experiences. Most of all, it means working with honesty and respect in a diverse community of dreamers and builders. We've...

This range is provided by AutoRABIT. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$65,******/yr - A$95,******/yr About the Role AutoRABIT is looking for a Senior Technical Support Engineer to support AutoRABIT development processes and tools, who will assist our customers in very demanding and complex development...

Senior Technical Support Engineer, OpenShift Join to apply for the Senior Technical Support Engineer, OpenShift role at Red Hat The Senior Technical Support Engineer resolves non-routine technical issues and plays a key role in ensuring customer success. With minimal instruction, this role demonstrates good judgment in troubleshooting and solving moderately complex problems that impact the...

About the RoleAutoRABIT is looking for a Senior Technical Support Engineer to support AutoRABIT development processes and tools, who will assist our customers in very demanding and complex development environments. You will be expected to learn new products and technologies quickly and constantly. In addition, you are expected to have top-notch troubleshooting, communication, and customer service...

ResponsibilitiesTake ownership of incoming customer issues by triaging, investigating, managing, and resolving complex issues and requests related to Chainguard ImagesEscalate issues to the Engineering team as neededProvide timely communication to customers, maintaining prescribed SLAsCommunicate progress of issues and fixes to both technical and non-technical usersUse problem solving and...

Technical Support Engineer Location: ACT Engagement: Permanent, full‑time (24/7 rostered shift environment) Security Clearance: NV1 Clearance (Minimum) | TS preferred or ability to upgrade Inside the role: - Team Environment: Small, operationally tight‑knit SATCOM team working alongside Defence personnel on live systems (Wideband and Narrowband). - Core Function: Tier‑1 operational...

Senior SAP Technical Specialist / Infrastructure Engineer Join to apply for the Senior SAP Technical Specialist / Infrastructure Engineer role at M&T Resources. Location: Canberra, ACT. Contract: 12 months (with up to 2 x 12-month extensions). Security Clearance: Baseline Clearance OR above. Hours: Up to 40 hours per week. Working Arrangements: Onsite (flexible arrangements may be considered)....

About AdaAda is an AI customer service company whose mission is to make customer service extraordinary for everyone. We"re driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love—instant, proactive, personalized, and effortless. Ada is an AI transformation platform and partner—combining strategic expertise with...

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless. Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI...

OverviewGrafana Labs is a remote-first, open-source company with a global user base. Grafana is used to monitor diverse systems, from beehives to climate projects. Grafana Labs supports customers with the Grafana LGTM Stack, available as fully managed Grafana Cloud or self-managed Grafana Enterprise Stack, featuring Grafana Mimir, Loki, and Tempo.We're scaling fast with a culture that emphasizes...

At Laravel, we are committed to creating tools that empower developers to build exceptional web applications while nurturing a supportive and inclusive global community. By joining our team, you'll play a pivotal role in helping developers succeed and thrive in their work. We're seeking experienced and empathetic Technical Support Engineers with hands-on knowledge of the Laravel ecosystem,...

Technical Support Engineer (Messaging Protection-MDO) 3 days ago Be among the first 25 applicants With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and...

What success looks like in this role:The Field Engineer performs activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals.Responsibilities and Accountabilities: Install, repair and maintain End User Productivity and Service Desk Equipment and Systems at client locations....

Senior Technical Support Analyst (Mobile SDK) – Red Oak Technologies Location: 100% Remote – Singapore or Australia. Pay Rate: $*****–$*****/hr USD. About the Role You'll act as the first line of defense for issues related to our iOS and Android SDKs, helping customers understand how to best integrate, configure, and optimize our technology within their apps. From debugging crashes and...

Mandatory Criteria - Must have a minimum of 5 Years experience in the management of complex IT platforms. - Experience with Model 204. - Demonstrated ability to shape strategic direction with high level Relationship/Stakeholder management and communication skills. - Experience in system design in an IBM mainframe centric environment. - Demonstrated understanding of testing methodologies and the...

Technical Support Engineer (SCIM Compliance) With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution,...

Sr. Technical Support Engineer (SCIM Compliance) Join to apply for the Sr. Technical Support Engineer (SCIM Compliance) role at Microsoft With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and...

Sr. Technical Support Engineer (Messaging Protection-MDO) Microsoft Canberra, Australian Capital Territory, Australia With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by...