visitor experience jobs in Australia

A local government organization in Mildura is seeking a part-time Visitor Services Officer to enhance the visitor experience. You will create engaging itineraries, promote the region, and support digital marketing efforts. The ideal candidate has a passion for tourism, excellent interpersonal skills, and the ability to work varied schedules, including weekends. Compensation is between $35.73 to...

A regional art museum seeks a Volunteer Visitor Experience Officer to welcome visitors and provide information about exhibitions. The role involves assisting with gallery operations and supporting events, ideal for students or individuals interested in cultural engagement. Training will be provided, requiring reliability and a willingness to work in a team. This is a flexible role of 3–4 hours...

Strategise with purpose. Motivate with energy. Deliver an exceptional experience every time. 22nd January 2026 The Opportunity: Imagine working in Australia’s highest alpine village, where your office looks out over breathtaking snow‑capped peaks in winter and vibrant alpine landscapes in summer. If that sounds like your ideal workplace—and you have the leadership capability to guide our...

A cultural institution in Fremantle seeks individuals to supervise and assist visitors in gallery displays during public open times. This role involves working on a flexible roster during Wednesday, Friday, Saturday, and Sunday. Candidates will receive induction and ongoing training to ensure a well-informed visitor experience. Ideal for those passionate about arts and culture, this position...

Visitor Experience Supervisor (Parental Leave) Love fast paced days, leading customer service operations, coaching seasonal teams and elevating guest experience? The Opportunity We’re looking for a values led and people‑focused leader to proactively deliver high‑quality, inclusive and memorable visitor experiences across the resort. If you thrive in dynamic frontline environments and love...

A cultural institution in NSW seeks a Visitor Services Experience Officer to enhance visitor experiences across iconic heritage sites in Sydney. You will support front-of-house services, ensuring optimal customer interactions and managing administrative tasks. The ideal candidate has extensive experience in customer service, is comfortable working with various office software, and is willing to...

A government department in South Australia seeks Visitor Experience Officers to engage audiences and provide excellent customer service in a dynamic museum environment. The role involves facilitating visitor enquiries, managing ticket sales, and ensuring that all visitors have a safe and memorable experience. Ideal candidates will possess strong communication skills and a commitment to...

89305 | EL1 Manager, Public Programs & Visitor Experience Posted: 18/12/2025 Closing Date: 05/02/2026 Job Type: Permanent - Full Time Job Category: Arts, Culture,Other Management About the National Film and Sound Archive The National Film and Sound Archive of Australia (NFSA) is Australia’s audiovisual archive, telling the national story by collecting, preserving and sharing audiovisual...

A leading security firm in Australia is seeking casual customer-focused security officers for the National Gallery of Victoria. This role involves greeting visitors, maintaining safety, and providing excellent customer service. Key qualifications include a Certificate II in security operations, valid Victorian Security License, and strong customer service skills. Ideal candidates should be...

A prominent cultural organization in Perth is seeking a Ticketing and Membership Officer to support the ticketing and membership program. The successful candidate will deliver excellent customer service and manage relationships with members and stakeholders. You will thrive in a dynamic environment and work on a variety of digital platforms. This is a full-time ongoing position focused on...

A national audiovisual archive in Canberra is looking for a Manager for Public Programs and Visitor Experience. In this full-time role, you'll lead a multi-disciplinary team focused on enhancing visitor engagement and delivering innovative public programs. Responsibilities include project management, overseeing financial operations, and fostering stakeholder relationships, all aiming to ensure...

We are expanding our Product & Customer Success team with ‘impact-driven’ roles in sustainable travel. The relationship between our product and our customer’s success is the reason we exist. Understanding visitor travel, its operational, commercial, and environmental impact is central to this role. Reporting to our Head of Product & Systems Integration you will help our customers deploy YST to...

A local government organization in Mildura is seeking a Part-time Visitor Services Officer to engage with visitors and promote the region's tourism. This role involves creating itineraries, merchandising, and digital marketing in a dynamic environment. Ideal candidates will possess qualifications in tourism or customer service, strong interpersonal skills, and digital communication proficiency....

A leading visitor services provider is looking for a Visitor Services Coordinator at Melbourne Airport. The role involves coordinating a mix of volunteers and staff, ensuring high standards of customer service, and managing various operational tasks in a dynamic airport environment. Ideal candidates should have experience in project coordination, strong attention to detail, and the ability to...

A leading alpine resort management company in Victoria seeks a Head of Visitor Experience at Mt Hotham Alpine Resort. This role involves leading a customer-focused team to enhance guest engagement through innovative strategies while managing relationships with stakeholders. A degree in tourism and over 6 years of experience in destination tourism are required. The position offers a competitive...

Overview Visitor Services Experience Officer (HMPE) Step into history with Museums of History NSW! As a Visitor Services Experience Officer for our House Museums East portfolio, you’ll be at the heart of welcoming and inspiring visitors across some of Sydney’s most treasured heritage sites. If you love sharing stories, delivering unforgettable experiences, and connecting people with the past,...

Visitor Experience Officer (Voluntary) - Castlemaine - Reports to: Front of House Manager - Hours: Flexible shifts, typically 3–4 hours per week or fortnightly About Castlemaine Art Museum Castlemaine Art Museum (CAM) is one of regional Victoria’s most significant public art museums. Founded in 1913 and located on Dja Dja Wurrung Country, CAM has been supported by its community for more than a...

A national audiovisual archive in Canberra is seeking a Manager for Public Programs and Visitor Experience. In this permanent full-time role, you will lead a multi-disciplinary team to enhance visitor engagement and deliver innovative public programs. Your responsibilities will include managing projects, overseeing financial operations, and fostering stakeholder relationships. You will play a...

A prominent cultural organization in Perth is seeking a Ticketing and Membership Officer to support the ticketing and membership program. The successful candidate will deliver excellent customer service and manage relationships with members and stakeholders. You will thrive in a dynamic environment and work on a variety of digital platforms. This is a full-time ongoing position focused on...

A regional museum organization is seeking a Visitor Experience Officer to deliver exceptional visitor experiences and engage with diverse audiences. The role involves providing information and assistance, facilitating enquiries, and supporting a vibrant cultural experience in the museum. Candidates must have strong customer service skills and be willing to participate in performance management...