remote support engineer jobs in Melbourne, VIC

OverviewRemote Support Engineer with DICOM and HL7 (m/w/d) at Philips. You'll be the first line of help for our customers — delivering exceptional service and ensuring they get the most out of Philips products. You'll support users across the DACH and EU regions, focusing on Patient Care and Cardiology Informatics solutions. This role is at the heart of our customer support operations, working...

OverviewGrafana Labs is a remote-first, open-source company with a global user base. Grafana is used to monitor diverse systems, from beehives to climate projects. Grafana Labs supports customers with the Grafana LGTM Stack, available as fully managed Grafana Cloud or self-managed Grafana Enterprise Stack, featuring Grafana Mimir, Loki, and Tempo.We're scaling fast with a culture that emphasizes...

A technology services provider in Australia is seeking an Associate Network Engineer to join their Networks Managed Services team. This full-time role involves providing technical support, monitoring network performance, and assisting in customer projects. Ideal candidates have 2+ years in a professional environment, a strong understanding of networking and security, and excellent communication...

A leading technology company in Adelaide is seeking a Senior Technical Field Engineer to manage and support end user computing and service desk equipment. The successful candidate must have NV1/NV2 Security Clearance and will provide both remote and on-site support. Responsibilities include diagnosing, maintaining, and servicing equipment, while ensuring customer satisfaction. Strong time...

A leading software security company is seeking a Senior Technical Support Engineer I who will troubleshoot technical issues, manage support tickets, and enhance customer experiences. The role can be performed remotely in Australia or Singapore. The ideal candidate has strong communication skills and experience in technical support or software engineering. This position offers competitive...

A mechanical and electrical services provider seeks an Electrician or Electrical Engineer in Braeside, VIC. The role offers a salary of $90k-$95k p/a plus super, focusing on remote support for troubleshooting PLC-based automated logistics systems. Candidates should have a strong background in electrical trades, excellent communication skills, and the ability to manage high-stress situations. Full...

A growing technology firm in Cockburn is seeking a Level 2 Support Engineer to deliver high-quality support for Microsoft environments. You will resolve customer issues, provide remote and on-site assistance, and build strong relationships. Ideal candidates have experience in IT support and a Certificate IV in Information Technology. This is an exciting opportunity for those passionate about...

A leading Australian IT services provider in Cairns is looking for an Associate Systems Engineer to support end-users onsite, remotely, and in the field. You will work with Windows, Apple devices, and various tech environments. The role includes troubleshooting, desktop support, and contributing to project activities. Experience in desktop support, customer service skills, and some basic...

A leading edge cloud service provider is seeking a Senior Customer Support Engineer for a full-time role in Melbourne, Australia. The ideal candidate should possess excellent communication skills in English and Japanese, alongside a strong technical background. Responsibilities include managing customer configurations, liaising with various departments, and contributing to documentation. This...

A leading IT provider in Australia is seeking a skilled Network Engineer to join their Support Engineering team. You will be responsible for providing both remote and on-site network support, troubleshooting client issues, and maintaining optimal performance of network infrastructure. Strong communication skills and hands-on experience with firewalls, switches, and routers are essential. The...

A leader in renewable energy solutions is looking for a Mid-Senior Level Technical Support Specialist in Australia. This full-time position involves providing after-sales customer service technical support, developing documentation, and conducting training for clients and distributors. The ideal candidate has a Bachelor's in Engineering, 5+ years in technical support, and strong communication...

Job Description Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water...

A global technology services leader is seeking a Windows File Services Custom Application Support L2 Engineer. This role will involve operational support for applications, incident resolution, and collaboration with platform teams. The ideal candidate should have a Bachelor’s degree in IT, operational support experience, and familiarity with ITIL processes. Strong problem-solving skills and...

A prominent cybertech company is seeking an Associate Customer Support Engineer to enhance customer satisfaction by delivering exceptional support remotely in Australia. This role involves managing support tickets, providing real-time guidance, and contributing to onboarding processes. Candidates should have a strong technical aptitude, prior experience in customer support, and an understanding...

A leading analytics firm is seeking a Technical Customer Support Engineer to support global clients in utilizing ClickHouse technology. This remote role requires strong technical knowledge, particularly in SQL databases and familiarity with cloud-native applications. Excellent written and verbal communication skills in English and German are essential. The role includes developing solutions for...

A leading Conversational AI firm is seeking a Senior Application Support Engineer to provide expert support for their innovative platform. This role involves serving as the technical focal point for complex customer issues while collaborating with cross-functional teams. Candidates should have at least 3 years of experience in a Tier 3/4 support role and a technical degree. The position is fully...

A technology solutions provider in Australia is seeking a highly skilled Technical Support Engineer to deliver exceptional customer service for enterprise workload automation solutions. The successful candidate will diagnose complex technical issues, work with engineering teams, and create scripts to enhance efficiency. With 4+ years of experience in a technical support role, strong diagnostic...

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green...

Responsibilities Take ownership of incoming customer issues by triaging, investigating, managing, and resolving complex issues and requests related to Chainguard Images Escalate issues to the Engineering team as needed Provide timely communication to customers, maintaining prescribed SLAs Communicate progress of issues and fixes to both technical and non-technical users Use problem solving and...

A global technology leader is seeking a Remote Support Engineer who will provide customer support in Japanese and manage interactions effectively. The ideal candidate should possess a Bachelor’s degree in Electronics or a related field, along with at least 2 years of experience in industrial automation. Proficiency in Japanese is essential. This role offers professional development opportunities...