remote support engineer jobs in Sydney, NSW

OverviewGrafana Labs is a remote-first, open-source company with a global user base. Grafana is used to monitor diverse systems, from beehives to climate projects. Grafana Labs supports customers with the Grafana LGTM Stack, available as fully managed Grafana Cloud or self-managed Grafana Enterprise Stack, featuring Grafana Mimir, Loki, and Tempo.We're scaling fast with a culture that emphasizes...

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless. Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI...

A leading analytics firm is seeking a Technical Customer Support Engineer to support global clients in utilizing ClickHouse technology. This remote role requires strong technical knowledge, particularly in SQL databases and familiarity with cloud-native applications. Excellent written and verbal communication skills in English and German are essential. The role includes developing solutions for...

Responsibilities Take ownership of incoming customer issues by triaging, investigating, managing, and resolving complex issues and requests related to Chainguard Images Escalate issues to the Engineering team as needed Provide timely communication to customers, maintaining prescribed SLAs Communicate progress of issues and fixes to both technical and non-technical users Use problem solving and...

OverviewRemote Support Engineer with DICOM and HL7 (m/w/d) at Philips. You'll be the first line of help for our customers — delivering exceptional service and ensuring they get the most out of Philips products. You'll support users across the DACH and EU regions, focusing on Patient Care and Cardiology Informatics solutions. This role is at the heart of our customer support operations, working...

A growing technology firm in Cockburn is seeking a Level 2 Support Engineer to deliver high-quality support for Microsoft environments. You will resolve customer issues, provide remote and on-site assistance, and build strong relationships. Ideal candidates have experience in IT support and a Certificate IV in Information Technology. This is an exciting opportunity for those passionate about...

A leading technology company is seeking a Senior Support Engineer to join its HashiCorp team. The successful candidate will troubleshoot complex issues with infrastructure products like Terraform, ensuring customer satisfaction and success. This mid-senior level role requires a strong technical background, at least 6 years of relevant experience, fluency in English and Japanese, and the ability...

Hi, I'm Debbie, a Technical Support Manager at Customer.io. I’m looking for a Technical Support Engineer to join our team based in Australia. As a Technical Support Engineer, you’ll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating technical tasks mostly over...

Job Description Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water...

A data and AI leader is seeking an Associate Technical Support Engineer to provide top-notch technical support for enterprise-class software applications. The role involves troubleshooting, customer communication, and collaboration with various teams to enhance product quality. Candidates should have a relevant degree and experience in software support, as well as strong analytical skills. An...

Join to apply for the Support Engineering Manager role at Canonical 2 months ago Be among the first 25 applicants Join to apply for the Support Engineering Manager role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such...

Overview Brennan is seeking a dynamic, energetic and customer-facing Desktop Support Engineer (Managed Services Consultant L1) in Sydney. As part of the Managed Services team, you will provide onsite and remote 1st-level support to our Managed Services client in Sydney. The role requires on-site presence of at least 85% of the time with travel across the Sydney Metro region. The candidate must...

Overview Desktop Support Engineer role in Western Sydney on a 12-month contract with the possibility to extend. Onsite 3 days per week, with 2 days remote/work-from-home or other client site. Salary up to $57 p/h (Inc. Super); 38-40 hours per week. Responsibilities - Provide desktop support for clients' infrastructure and business applications. - Design and support cloud and on-premise...

Get AI-powered advice on this job and more exclusive features. Recruiting within the spatial, cyber, data and future technologies space Hiring !! - Technical Support Engineer - 12 months contract opportunity- with a high potential to go perm - Location: Sydney CBD- hybrid work arrangements - Offering $450/day including super As a Technical Support Engineer, you will be responsible to resolve...

Direct message the job poster from Mantech Recruitment Principal Consultant | Below Average Golfer Senior IT Support Engineer | Sydney | Windows/MacOS, VMWare, Level 1/2 IT Support One of our great clients is looking for a Senior IT Support Engineer to be a primary contact for IT issues across a 200+ international organisation, while also contributing to the design, implementation, and...

- Stay Secure with Professional Remote IT Support in Sydney In today’s rapidly evolving digital landscape, the importance of robust IT support cannot be overstated. Businesses in Sydney and beyond are increasingly reliant on technology, not only to operate efficiently but also to safeguard their sensitive data. The demand for professional remote IT support has surged, offering businesses a...

Join to apply for the Cloud Support Engineer, Japan role at Canonical Join to apply for the Cloud Support Engineer, Japan role at Canonical Get AI-powered advice on this job and more exclusive features. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough...

A global technology leader is seeking a Remote Support Engineer who will provide customer support in Japanese and manage interactions effectively. The ideal candidate should possess a Bachelor’s degree in Electronics or a related field, along with at least 2 years of experience in industrial automation. Proficiency in Japanese is essential. This role offers professional development opportunities...

Join to apply for the Software Engineer - L3 Support role at Canonical 3 days ago Be among the first 25 applicants Join to apply for the Software Engineer - L3 Support role at Canonical Get AI-powered advice on this job and more exclusive features. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform,...

Join to apply for the Remote Support Engineer role at Rockwell Automation Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers – amazing companies that help feed the world, provide...